Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Job Summary

The Receptionist is responsible for providing a point of contact for walk in traffic, incoming telephone calls, and granting access to the building for clients, staff, and visitors. 

ESSENTIAL DUTIES & RESPONSIBILITIES

The receptionist’s key areas of responsibility include:   

Essential Duties:

• Provide general reception duties by greeting all guests, clients, and visitors.
• Interact with guests, clients, and visitors. 
• Maintain visitor logbook.
• Answer phone calls, transfer and page staff as appropriate.
• Monitor and report all emergency incidents to security staff immediately.
• Receive all US mail deliveries and maintain deliver logs. 
• Maintain order and cleanliness of the reception area, report equipment malfunctions in a timely manner.
• Relieve Security staff for breaks, lunch, and shift changes.
• Disseminate information about agency programs.   

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Bilingual Spanish/English highly desirable.
• Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast paced environment.   
• Great problem solving and conflict resolution skills.  Ability to exercise mature and professional judgement.

Experience:

• Previous office experience in a fast paced setting.
• Experience with homeless, substance abuse and mentally disabled individuals is desirable. 

Education:

• High School Diploma or equivalent

Direct Reports:

This position has no direct supervisory responsibilities. 

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Knowledge and experience of QuickBooks software.
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Status: Full-Time/Non-Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

Veteran Friendly Employer

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf