Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Job Summary

Under the supervision of the Vice President of Development & Communications, the Director of Development is the role responsible for strategically engaging, cultivating and fostering relationships with stakeholders, to drive fund and resource development for the organization.  This role plays a significant role in identifying and cultivating donors, as well as engaging with the local community to garner support for the organization.  The role oversees three staff: Donor Relations Manager, Volunteer Services Manager, and Donor Relations & Database Administrator.  It also shares oversight of the Event & Communications Manager with the VP, Development & Communications.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Director of Development’s key areas of responsibility include: 

Key Areas of Responsibility:

• Development strategy
• Prospect and current contributor identification & cultivation
• Special event oversight
• Community & Stakeholder relations
• Staff supervision and talent development

Essential Duties:

Development strategy:

• In collaboration with the VP, Development & Communications, develop the Development department’s strategy to garner support for the organization
• Develops strategies and tactical activities to raise significant funds for the agency
• Develops and executes evaluation tactics to gauge effectiveness of development strategies, including new donor prospecting, recognition and retention programs

Prospect and current contributor identification & cultivation:

• Identifies, recruits, cultivates and solicits new and existing major gifts donors (annual gifts greater than $5,000)
• Supports the Board, engaging them in cultivation of major donors
• Staffs the Resource Development Committee of the Board
• Attends Board meetings and presents progress against individual donor goals
• Works to convert current and former volunteers into agency doors

Special event oversight:

• Oversees the production and management of special events designed to garner support for the organization
• Identifies events to cultivate and recognize donors; leverages special events to garner additional support for the organization
• Leads cross-Divisional staff efforts for the organization’s marquis event Voices of Hope

Community & Stakeholder relations:

• Identifies, cultivates and engages with community members, organizations and other stakeholders to market and communicate organization’s mission, programs, and needs
• Collaborates with Division VP and Event & Communications Manager to Market organization’s brand, modeling use of website, social media platforms and other communication vehicles to message organization

Staff supervision and talent development:

• Establishes and supports ongoing team development
• Develops, coaches and supervises Department staff consistent with values and competencies required for successful development
• Models and guides staff on relevant professional development areas
• Monitors staff performance and provide ongoing performance feedback

Special projects:

• Attends and serves as staff support for volunteer and fundraising events
• Represents St. Joseph Center at relevant community meetings
• Interfaces with board members, contributors and prospects in person and on the phone
• Supports the organization’s commitment to representation and inclusion
• Adheres to policies and procedures of the organization
• Supervises contractors and consultants, as needed

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Commitment to organizational mission and values: Mission-driven, with a demonstrated passion for low-income, homeless, and disenfranchised individuals and families making progress toward self-sufficiency and the values of the Sisters of Carondelet
• Stakeholder service-mindset: Provides timeline and professional service to both internal and external stakeholders; is responsive to customer needs and requests; is always courteous to the stakeholder and considers the needs of the stakeholder when making decisions
• Effective communication: Excellent communication skills, both written and oral; demonstrates ability to tailor messages appropriately to various internal and external stakeholders; shares information; actively listens and involves others
• Delivering high quality work: Makes sure responsibilities central to the role meet all requirements and expectations.  Finishes tasks promptly and critically reviews work to ensure quality and accuracy
• Initiative & accountability: Takes action on his/her own without being prompted; handles problems independently and is able to resolve issues without relying on extensive help from others; holds self accountable for delivering on commitments; owns mistakes and uses them as opportunities for learning and development
• Evaluating & implementing ideas: Uses creativity appropriately to drive strategies and ideas, and encourages others to do the same; makes innovation a priority among team members; encourages reasonable risk taking; approaches problems from different perspectives
• Donor development and stakeholder engagement: knowledge and skills in developing and implementing successful strategies for identification, cultivation and solicitation of individuals, corporations, and civic and community organizations; knowledge and skills in developing strategies in planning, implementing and administering complex major-gifts solicitations
• Talent development & management: Demonstrated ability to recruit, orient, train, organize, motivate and evaluate staff and volunteers who support development goals and programs   

Experience:

• A minimum of seven (7) years of experience in one or more of the following areas is required: donor relations, major gifts, public relations, community relations, and/or social service program delivery
• Significant experience in fields relevant to St. Joseph Center’s mission, including mental health, housing, family services, early childhood learning, and veteran services
• Experience and knowledge of Raiser’s Edge is a plus

Education:

• A bachelor’s degree from an accredited college or university in communications, business, public administration or a related field; a combination of education and experience may be substituted

Direct Reports:

• This position has three direct reports and shared report: Donor Relations Manager, Volunteer Services Manager, and Donor Relations & Database Administrator; Event & Communications Manager (shared)
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with Raiser’s Edge is ideal; familiarity with donor databases in general is required
• Ability to use widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Requires travel to SJC locations and will also have weekend and evening responsibilities as needed

Status: Full-Time/Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

Veteran Friendly Employer

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf