Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Summary

The (Lead) Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care as well as adhering to the mission of St. Joseph Center.  The Case Manager works to provide services to homeless families on the Westside of Los Angeles. 

ESSENTIAL DUTIES & RESPONSIBILITIES

The (Lead) Case Manager’s key areas of responsibility and duties include: 

• Act as the first point of contact for the family within the homeless family solutions system.
• Screen all homeless families referred through Los Angeles County 211 utilizing a standard prescreening triage tool.    Based on gathered information, the case manager will implement the immediate crisis housing plan including diversion to family and friends, placement in a shelter or transitional housing, and/or additional sources of assistance. 
• Negotiate when needed with family, friends, and landlords to keep families out of the homeless system.
• Connect families to supportive services as needed including health, mental health, public entitlements, education and vocational training.
• Serve as an advocate or liaison for family with community organizations.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills.
• Working knowledge of the housing market and housing programs is desirable.
• Familiarity with issues surrounding mental illness and substance abuse is strongly preferred.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• One year of experience providing homeless or case management services in a community setting with at risk population.

Education:

• Bachelor degree from an accredited college or university in social work, human services or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Status: Full-Time/Non-Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

St. Joseph Center endorses and supports the intent of the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials please contact Human Resources at 310-396-6468.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf