Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Summary

St. Joseph Center provides a diverse array of services throughout the Los Angeles County, providing opportunities to unhoused adults in a safe, private, and secured environment.  Program participants are empowered to build stability and self-sufficiency while obtaining services in any of St. Joseph Center programs.  Each site offers a welcoming, safe environment provided by all staff members with a variety of supportive services. St. Joseph Center promotes a team-oriented culture that values communication, collaboration and coordination.  Sites will be staffed and operated seven days per week, 24 hours per day with on-site security services.  

Essential Duties- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties:  

1. Provides leadership and guidance to Safety Ambassador and is an integral part of a multidisciplinary care team responsible for the care, welfare, safety, and security of participants during their stay. 
2. Creates Safety Ambassador schedule, approves timesheets, and ensure that there is adequate Safety Ambassador coverage at each site during your shift.  If for any reason, overtime may be needed, advance approval from the Director is required.
3. Review timesheets for staff on your shift to ensure that every team member is adhering to all agency timekeeping policies and procedures.
4. Serve on an on-call basis on weekends and holidays, should there be a need to consult regarding any coverage or safety issues at sites.
5. Raises any concerns regarding Safety Ambassador attendance and job performance to the Assistant Vice President and Human Resources for consultation and next steps.
6. Ensure fair procedures and practices are continuously followed, as well as safety within the site. 
7. See that Safety Ambassadors provide information and referrals to program participants, as needed or requested. 
8. Ensure that Safety Ambassadors distribute meals, clothing, linens, toiletries, and any other items supplied by the program as needed. 
9. Report any maintenance or janitorial needs to the Assistant Vice President or Director in a timely manner. 
10. Conduct site checks and ensure that Safety Ambassadors document findings on the site, neighborhood, and that staff conduct perimeter checks on an hourly basis or sooner throughout each shift.
11. Handle all emergencies by contacting appropriate staff or agencies. 
    1. Conduct business according to the employee handbook exercising judgement and serving the best interests of the clients, agency and community. 
12. Debrief with members of the treatment team on a continuous basis to ensure open communication and full transparency.
13. Partner with staff during wellness checks.
14. Document all client safety and health incidents according to agency protocols, with a detailed and thorough understanding of the situation.
15. Partner with program staff by consistently implementing and following all program policies, procedures, and protocols.

General :  

1. Assist with office-related tasks as needed. 
2. Attend all mandatory meetings, workshops, and training. 
3. Training must be completed no later than 90 days of employment: Pro-Act; Trauma Informed Care; HIPAA; and Professional Boundaries, all others deemed necessary for the requirement of the position. 

This is not an exhaustive list, other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Additional Duties

1. Other duties and special projects as assigned.

Supervisory Responsibilities

• Oversees Lead Ambassadors

Education & Experience

• High school diploma or general education degree (GED) required.

Other Qualifications

• Possesses a valid driver's license and state-required auto insurance.

• This position may require some travel.
• Ability to work with minimal supervision.
• Spanish / English bilingual preferred.
• Ability to handle confidential information. 
• Maintains client privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of Protected Health Information (PHI) to authorized individuals and entities.
• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
• Sensitivity to service population’s cultural and socioeconomic characteristics.
• Excellent verbal and written communication skills.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands SJC’s basic philosophy and participates fully in carrying out its mission.

Certificates, Licenses, Registrations

• None required.
   

English Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups.

Mathematical Skills

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Status: Full time/Exempt

Pay Range: $66,560/yr

At St. Joseph Center, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate's skills and capabilities for the job compared with expectations for the position.

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf