STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits: 
•  Paid time off—plus 11 paid holidays!
•  Medical, dental, vision and life insurance 
•  Flexible schedules and remote-work opportunities
•  Training and career development
•  Success sharing plan
•  401(k) matching contributions
•  Tuition reimbursement

An overview of the benefits can be found here.  
Salary range: $20.00 - $27.48 per hour

The Indirect Loan Processor I position is responsible for funding a high volume of indirect dealer and merchant loans. In addition to funding, the position is highly involved maintaining with dealer and merchant relationships with professional communications via phone, email, or events.

Core Job Requirements/Outcomes:

• Prepare documentation and loan files for the indirect program by reviewing and auditing the loan packet to ensure all documentation is current and up to date, is appropriately signed and dated, and loan files are completed ready for funding.
• Ensure that the Indirect department and credit unions loan production goals are met by accurately processing, funding, and closing a high volume of Indirect dealer and merchant packets in a timely matter.
• Maintain high service level standards by furnishing dealers and merchants with all relevant information and materials related to the indirect program, up to and including notification of loan fundings, funding delays, rate changes, updates to STCU membership documentation, and any other changes to the Indirect program.

Other Essential Functions

• Assist in the execution of the strategic goals by providing operational support as needed to other key lending areas of the credit union which include Lending Center, Member Development, and Consumer Underwriting.
• Input, update, and maintain departmental data that is utilized for tracking departmental goals, monitoring dealerships portfolio performance, and statistical reporting provided to executive leadership.
• Assist with ensuring the department is compliant with internal and external compliance standards by assisting with the completion and tracking of the department’s monthly certification and auditing reports.
• Maintain knowledge in and adhere to policies, procedures and established processes in order to support compliance requirements for the department and the organization overall.
• Maintain effective working relationships with indirect partners by ensuring the best intent of the credit union.

Education: High School Diploma or equivalent required.

Job Experience: Minimum of one-year experience in consumer processing/documentation and/or origination is required with prior experience that was deadline-oriented and required strong organizational and prioritization skills.

Software Skills: Proficient in all MS office programs to include Outlook, Word, Excel and Teams.

Equipment Skills: Previous experience in keyboarding/PC and 10-key calculator.

Other Skills: Strong communication and interpersonal skills required in order to maintain positive working relationships and to effectively collaborate within a diverse work group.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Travel Demands: Reliable transportation is required for occasional travel to dealerships or dealer events.

Please review our website for more information at www.stcu.org/careers.