Teller I

  • Part-time

Company Description

STCU is a growing regional credit union that is consistently rated one of  the top-performing credit unions in the nation, and have been named as one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, committed to working hard, have a fun-loving attitude, and want to make a  difference in our members’ lives. We love people who share our passion for integrity, service, innovation, education, people, and celebration.

STCU offers excellent benefits:

  • Paid Time Off
  • Ten paid holidays
  • Health Plan – Medical, Prescription Drug, Dental, and Vision
  • Short Term Disability Insurance
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Training and Personnel Development Programs
  • Credit Union-wide semi-annual success sharing plan

Based in Liberty Lake, WA, STCU is a member-owned credit union with more  than $2.6 Billion in total assets. With 21 branches in Eastern Washington and North Idaho, STCU serves more than 174,000 members. Learn more at www.stcu.org

Job Description

The Teller I position will engage with and serve members by delivering efficient and accurate service in all transactions and delivering an unparalleled member experience. Team members in this role will provide financial direction to assist members in meeting their needs with recommendations or referrals for appropriate products and/or services.

Qualifications

Knowledge, Skills and Abilities

  • High school diploma or equivalent required.
  • Minimum six months customer service in a retail or customer service environment with recent cash handling experience strongly preferred.
  • Proficient knowledge of MS Office programs including Outlook, Word and Excel.
  • Previous experience in keyboarding/PC and 10-key calculator.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills required, including maintaining positive relationships and excellent customer service skills.
  • Ability to work effectively and collaboratively in a diverse work group, as well as independently with minimal supervision.
  • Ability to adapt to changes and prioritize and manage competing demands.
  • Ability to read, analyze and interpret data and understand and communicate diverse information.
  • Ability to solve practical problems and deal with a variety of situations exercising flexibility and sound judgment in a fast-paced environment.
  • Ability to make practical and timely decisions and explain reasoning for decisions.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Strong work ethic required, including the ability to complete duties on time, consistently arrive at work on time as scheduled, and ability to work flexible hours and overtime as needed. 

 

Physical Abilities

  • Must be able to regularly talk, hear, and operate a computer keyboard and mouse.
  • Must be able to sit or stand for extended periods of time.
  • Occasionally lift, pull/push, and carry up to 25 pounds.

Work Environment

  • Highly interactive environment requires the ability and desire to actively engage members.
  • Frequent computer use at a workstation.
  • Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting.
  • Exposure to high-stress, fast-paced, deadline-oriented environment.

Additional Information

Please review our website for the complete job description and apply today at www.stcu.org/careers.


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