Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Overview

**This position is contingent upon contract award**

SOSi is seeking an Operations Manager to join our Management Team to support our DOJ customer.

Essential Job Duties

• Manage contract execution for a single customer agency (e.g., a specific DOJ component or participating federal law enforcement agency) across all locations throughout the United States.
• Directly supervise subordinate supervisors, Office Managers, Project Directors, and Operations Supervisors supporting that agency nationwide.
• Oversee and/or directly perform all recruiting and hiring activities for the customer agency, ensuring qualified personnel are placed in accordance with task order requirements.
• Execute the Contractor’s quality control and training programs across all sites supporting the agency, maintaining consistent performance standards.
• Recruit and hire supervisors in close coordination with the Agency Contracting Officer’s Representative (ACOR) and the Contractor’s Program Manager.
• Approve hiring of all personnel within the agency’s area of responsibility.
• Serve as the primary Contractor point of contact for the agency’s ACOR, QAEs, and Government stakeholders on contract performance, staffing, and technical matters.
• Monitor agency-specific performance metrics, ensure compliance with task orders, and facilitate seamless transitions or phase-ins at agency sites.
• Report agency performance, staffing status, and operational issues to the Program Manager.

Minimum Requirements

• Bachelor’s degree from an accredited institution OR equivalent professional experience in contract management, law enforcement support, or legal/administrative services.
• At least five (5) years of progressive supervisory experience managing distributed teams supporting law enforcement or legal operations.
• Minimum of two (2) years of recent experience in analytical processes, legal assistance, or related administrative support services.
• Demonstrated ability to direct multiple concurrent tasks/projects across geographically dispersed locations.
• Proven experience overseeing recruitment, hiring, training, and quality control processes in a contract environment.
• Strong oral and written communication skills sufficient to interact effectively with Government representatives (COR, ACOR, QAE), attorneys, special agents, and contractor staff.
• Ability to obtain and maintain security clearance for assigned agency
• U.S. citizenship required.

Preferred Qualifications

• Master’s degree in business administration, public administration, criminal justice, or a related field.
• Direct experience supporting asset forfeiture programs or similar law enforcement administrative services for federal agencies.
• Prior experience managing federal government service contracts, particularly IDIQ or labor-hour contracts for DOJ or other law enforcement entities.
• Familiarity with DOJ Consolidated Asset Tracking System (CATS), seized/forfeited asset processes, and relevant federal acquisition regulations.
• Experience with database management, automated office procedures, and performance reporting in a regulated, high-volume environment.

Work Environment

• Work is on-site. 
• Requires periods of non-traditional hours including consecutive nights or weekends when necessary.
• Frequent travel between program operating locations.
• Ability to work efficiently under deadlines and pressure.
• Ability to keep up in a fast-paced environment.

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.