Country Human Resources Manager

  • Full-time
  • Contract type: National employment contract

Company Description

 SNV is a not-for-profit international development organisation that applies practical know-how to make a lasting difference in the lives of people living in poverty. We use our extensive and long-term in-country presence to apply and adapt our expertise in agriculture, energy and WASH to local contexts. SNV has over 1250 staff in more than 25 countries in Asia, Africa and Latin America. We are proud to be a not-for-profit organisation that uses project financing to implement our mission. This requires us to work efficiently and to invest in operational excellence.

In its new Strategic Plan period (2019 – 2022), SNV will more explicitly aim for systems change during project preparation and implementation - by strengthening institutions and kick-starting markets that help many more to escape poverty beyond our projects. We will continue to position ourselves as a premium organisation and invest in making knowledge flow to and from local contexts.

In Laos, SNV implements projects in the agriculture, energy and water, sanitation and hygiene (WASH) sectors. Using market-based approaches, we emphasize environmental sustainability and inclusive development. We lower the barriers to economic and social development and promote local ownership. SNV provides tailor-made and sustainable interventions that are effective at raising incomes, providing meaningful employment opportunities, and improving access to and coverage of basic services. Our interventions acknowledge the critical importance of improved climate change resilience and mitigation strategies to achieve sustainable change. Active in the country of Laos since 2004 our work is aligned with the country’s national development priorities and strategies. We work in close collaboration with the government, civil society, and private sector. Our multi-national team of experts works from our national office in Vientiane and in select provinces.

 For more information on our operations in Laos and SNV, visit our website:

Job Description

The Country Human Resources Manager is part of the Country Management Team, which is the responsible body for operations in Laos, and works in close collaboration with the Country Director, Country Finance Manager, and Project Managers. This role ensures that SNV in Laos is providing high quality Human Resources support (including recruitment), transparent procurement in compliance with donor and organisational requirements, and operational support around administration, logistics, IT, and legal compliance.

  • Lead (asked and unasked) Project Managers and Country Director on HR policies, legal issues and organizational change, and overall local labour compliance matters (including tax);
  • Formulate, maintain and implement personnel manual for national staff, aligned with global frameworks, relevant regulations, and budgets;
  • Support compliance of international staff with the Ministry of Foreign Affairs documentation and lead on the finalisation of SNV MOU with the relevant ministries;
  • Working closely with the country council, support coordination of staff welfare activities;
  • Lead benchmarking SNVs national salary scales & benefit packages to be competitive in the market;
  • Implement and support Line Managers around staff development (based on HRD framework), conducting performance appraisal processes, arranging relevant onboarding and offboarding of staff;
  • Review and advise on recruitment and staffing requirements, coordinate all recruitments, lead a networking approach to identify suitable (local) experts and staff, implement and keep updated CV database of (potential) staff, consultants satisfying the quality requirements for BD tender processes, negotiate contracts within mandate;
  • Prepare all Contracts (staff, consultant and stakeholders/third party);
  • Maintain all personnel files.

Working closely with the operations team, the CHRM will

  • Support the procurement and contracting in country processes, maintaining an infrastructure in accordance with donor and corporate standards. Provide advice to relevant colleagues to support efficient and compliant procurement and contracting, including framework contracts/rosters.
  • Support the management and, as appropriate, organise process delivery for services such as office administration, logistics, inventory management, ICT, legal, and HR.


  • Proficiency level equivalent to bachelor’s degree in Human Resources or a related field;
  • Proven experience (5 years) in Human Resources management;
  • Good communication and writing skills in English;
  • Able to unravel complex issues and act quickly to incorporate new knowledge;
  • Good computer-based data analyses skills, minimum fluency in MS Office;
  • Excellent coordination, organisation/prioritisation ability, and result focus;
  • Strong teamwork and coaching orientation;
  • Experience rolling out and localising new initiatives in collaboration with global structure / in a global organisation.


Additional Information

This is a full-time national position with the successful candidate being contracted on a one-year basis with the possibility of renewal. Salary is competitive and commensurate with qualifications and experience.  A pension plan and medical insurance are included in the benefits package. Desired start date for this position is as soon as possible.

SNV is a global organisation committed to bringing different people, ideas and perspectives together. We especially invite women to submit their application as we seek to increase the number of women in SNV leadership positions.  

Key Steps in the Selection Process

  1. Please submit your application via SmartRecruiters on or before 3 June 2022 if you wish to be considered for this position. All information will be in the strictest confidence.  We will revert to you as soon as feasible when we have reviewed your application.
  2. We will require that you provide us with full details of three people who are willing to act as a referee.  We will not contact these referees without your explicit permission. Please note that reference checks may be conducted prior to selection decision.
  3. Should SNV wish to proceed with your application, two interviews with the Selection Committee will take place. 
  4. After your interviews with the Selection Committee, we will advise you of the Committee’s decision as soon as possible.



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