On- Call Front Office Assistant

  • Kampala, Uganda
  • Part-time
  • Contract type: Short term consultancy contract

Company Description

SNV Netherlands Development Organization is a not-for-profit international development organizational founded in the Netherlands in 1965; and currently maintains a global presence in 30 countries;across Africa, Asia and Latin America. SNV has been present in Uganda since 1989 and currently undertakes donor funded programming within 100+ districts across the country. As an organisation, SNV focuses on the Agriculture, WASH and Energy sectors and maintains the belief that no one should have to live in poverty; and that all people should have the opportunity to pursue their own sustainable development. SNV contributes to programming within the Agriculture, WASH and Energy sectors by strengthening the capacities of targeted partners and communities at the field level; in order to realize increased skill sets and sustainable performance; reduce poverty levels, expand employment; improve food security; while paying special
attention to gender equity, social inclusion of marginalized groups and stakeholder accountability.

As our programme in Uganda continues to grow, we are looking for both Junior  and senior dynamic professionals to join our team. Interested candidates should meet the basic qualifications outlined within the Candidate Profile and exhibit a strong desire to be a catalyst for change

Job Description

Reception of Requests

Receive questions, requests and orders from internal
clients, assess and define the question and when necessary dispatch the order,
based on work instructions and guidelines from supervisor.

Provision of Information

Provide internal clients information on (progress of) facility and support related subjects and answer their questions, based on agreements with supervisor actively monitor and keep records of the fleet/motorcycles/generators fuel consumption through weekly reports.

Office support activities

Welcome visitors and guests, provide coffee/tea, photocopy, bind and archive of documents, carry out
elementary administrative tasks (register of receipts, invoices and log keeping) based on work instructions.

Stationary and mail

Record and distribute stock as required, ensure adequate supply of stationary and take care of all
incoming and outgoing mail and collect deliveries, based on work instructions
and from approved stationary suppliers.

Telephone and reception

Answer and put through incoming calls, handle and register incoming mails and faxes, connect outgoing
calls and send faxes when needed, as well as welcome and register visitors and
maintain the telephone list, based on work instructions and requests of


Provide catering services to employees, external parties and visitors, based on work instructions


  • Diploma in Business administration, secretarial studies, Entrepreneurship, Economics, and Accounting.

  • One year working experience in logistics and administration.  Private sector experience
    will be an added value.

  • Professional training in front office management, procurement, accounting and Information
    technology is desired. 

  • A self-motivated person with good leadership, teamwork, coaching, communication, networking and
    organisational skills.

  • Proficiency in MS word, excel, PowerPoint and social media.

  • Excellent written and verbal communication skills in English

Additional Information


Application Deadline: by 18th  December 2020.


Contract Duration : Temporary as when required

Contract Type: Local (open to Ugandan nationals only)

Duty Stations: Kampala

Desired Start Date: January 2021

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