Customer Service and Exit Booth Agent
- Full-time
- Department: Branches & Operations
- Legal Entity: Sixt Rent a Car, LLC.
Company Description
Job Description
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $18.50 per hour.
YOUR ROLE AT SIXT
- You ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed d
- You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs
- You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns
- You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
- You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation
YOUR SKILLS MATTER
- Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
- Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
- Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
- Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
- Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
- WHAT WE OFFER
- Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
- Exclusive Rental Benefits Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
- Employee Assistance Program Utilize the Employee Assistance Program for support with personal and professional challenges
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!