Branch Manager
- Full-time
- Department: Branches & Operations
- Legal Entity: Sixt Rent a Car, LLC.
Company Description
Job Description
We are excited to announce an outstanding opportunity for a dynamic and experienced Branch Manager to join our team in Phoenix, United States. As a Branch Manager, you will play a pivotal role in driving the success of our branch operations, fostering a culture of excellence, and delivering exceptional customer service. Starting salary $53,438.
- Lead and oversee daily branch operations, ensuring efficiency, compliance, and high-quality service delivery
- Develop and implement strategies to achieve branch sales targets and increase market share
- Mentor, motivate, and manage a team of banking professionals, promoting a culture of continuous improvement
- Oversee the branch's financial performance, including budgeting, forecasting, and expense control
- Build and maintain strong relationships with customers, providing tailored solutions to meet their financial needs
- Collaborate with other departments to implement new products, services, and initiatives
- Ensure strict compliance with all relevant banking regulations, policies, and procedures
- Identify and pursue business development opportunities within the local Phoenix community
- Analyze market trends and competitor activities to inform branch strategies
- Handle complex customer issues and complaints, ensuring timely and satisfactory resolutions
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field (preferred)
- Minimum of 3 years of experience in branch management within the banking or financial services industry
- Proven track record of 2-4 years in sales and customer service roles
- Demonstrated ability to lead, develop, and motivate high-performing teams
- Strong financial acumen with experience in budgeting, forecasting, and performance analysis
- Excellent organizational and multitasking abilities to manage diverse branch operations
- Outstanding leadership, communication, and interpersonal skills
- In-depth knowledge of banking products, services, and regulatory requirements
- Proven problem-solving and decision-making skills, with the ability to act decisively under pressure
- Customer-focused mindset with a commitment to delivering exceptional service
- Proficiency in using banking software and Microsoft Office suite
Additional Information
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!