At Shape Technologies Group (SHAPE) we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic combination of companies including Flow International, Advanced Pressure Systems (APS),   KMT Waterjet, H20 Jet, Dynamic Robotic Solutions (DRS), Tech-Con Automation, Aquarese, Projet System and TOPS.  Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. 

The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers’ visions into reality.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What it’s Like to Work Here.

Can you smell the chocolate chips cookies?  Since you can't - We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do. Team is important - do you want to be a part of something exciting!

What We Offer.

In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, life insurance, paid disability insurances, education reimbursement and more.

If you are comfortable speaking in front of others, can use a computer with various programs and some mechanical knowledge - You are our ideal candidate. We need someone who will be excited about training adults and be able to create innovative, engaging learning experience for our employees and customers.  This is a position which will provide personal learning while you are training others.  Our industry is unique so learning will be involved on the road to success.

General Summary:

Support the Training Center by providing a professional level of support and technical training to customer, employees, and service providers on the operation and maintenance of Flows UHP systems. Generate new innovative training content as Flow’s product line evolves.  Work is of a technical nature and requires frequent interaction with Sales, Marketing, Engineering, and Technical Service.

Major Duties and Responsibilities:

·       Instruct on capabilities, performance, optimization and increased utilization of Flow equipment.

·      Perform demonstration cutting to specifications using UHP waterjets

·       Conduct training on the maintenance and operation of Flow equipment for customers and associates in groups of up to 15 people.

·      Program complex, 3-D Cad based 5-axis programs.  Be able to cut precision 2, 3 and 5-axis parts using waterjet technology.

·       Create custom application programs for customers.

·       Direct flow of work to maximize efficiency of training center resources and equipment, and personnel.

·       Instruct customers on capabilities, performance, optimization and increased utilization of their equipment.

·       Plan & conduct applications, operator and maintenance training classes for customers, associates.

·       Provide training, applications support and basic troubleshooting for customer (over the phone & at customer site) as needed.

·       Will create training curriculum in PowerPoint and other types of demonstration programs.

·       Maintain Training Center classrooms, equipment and work area to world class standard.

·       Complete Service records, contact reports, and other administrative documentation in a timely manner

·       Travel to customer locations for periods of greater than one week.

Knowledge, Skills and Abilities:

·       Ability to train, lead, & direct effectively in a team environment when manager is unavailable.

·       Comprehensive knowledge of Flow product lines preferred.

·       Demonstrated verbal presentation skills paired with excellent interpersonal and written communication skills

·       Demonstrated ability for creative thinking.

·       Exceptional organizational skills.

·       High level of analytical skills and the ability to solve technical problems with minimal supervision.

·       Ability to meet tight deadlines in a high stress environment.

·       Familiarity with multi-media devices including but not limited to PowerPoint, Camtasia, Learning Management System (LMS), Zoom, video recording equipment and cameras.

        Ability to create curriculum targeting adult learners and the various learning styles

Education and/or Training:

·       High school diploma, or equivalent; minimum two (2) years of technical training or engineering degree preferred.

·       Two - four years of experience training customers or technicians on technical equipment.

·       Minimum 2 years experience in a training environment with development and delivery of training material to user groups

·       Familiar with computers utilizing Windows based programs and MS Office – PowerPoint and Word essential. 

·       Basic knowledge of CNC programming of common controllers, CAD, & CAM is a plus.

·       Waterjet operation experience preferred

No Recruiters Please!

Shape Technologies Group and our companies operate as an equal opportunity employer.  Per regulations, any reasonable accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities will be provided.  If you require disability related accommodations, please inform Human Resources.  All personal information that is collected will remain private and confidential. 

 We thank all applicants for their interest; however only those selected for an interview will be contacted.