Regional Business Manager - Toronto, Canada

  • 23500 64th Ave S, Kent, WA 98032, USA
  • Full-time

Company Description

At Shape Technologies Group (SHAPE) we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic combination of companies including Flow International, Advanced Pressure Systems (APS), H20 Jet, Dynamic Robotic Solutions (DRS), KMT Waterjet,  AquaDyne, Tech-Con Automation, Aquarese, Projet System and TOPS.  Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE’s offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support.

The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers’ visions into reality.

Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the preeminent advanced process solutions partner handling the highly engineered products of tomorrow.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What it’s Like to Work Here.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What We Offer.

Wages for this position are base salary with commission - with earning opportunities of $150,000 plus per year.  

In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, education reimbursement, charitable gift matching and more.

Job Description

General Purpose:

Represent Flow International Corporation and its products and services to new and existing customers, providing long-term value solutions to customers wherever applicable.  Manage national accounts, selected other equipment manufacturers and channel partners (dealers, agents).  Work independently on a daily basis with some limited guidance from the supervisor.

Major Duties and Responsibilities:

·       Book orders per plan set by Vice President of Sales

·       Build customer relationship and establish/manage customer expectations on buying process for system, aftermarket service and support, manage introductions and handoffs for installation, aftermarket, escalation paths.  Manage any channel partner selling activities accordingly

·       Communicate customer and market information, i.e.: customer’s business situation and opportunities to apply Flow technology, competition (status and pricing), applications, market conditions, sales and aftermarket support requirements and product performance

·       Identify and manage regional accounts and channel partners as required

·       Provide formal sales presentations on a regular basis during introductory visits, management presentations and training sessions, and to professional organizations such as SME and SAE

·       Visit existing customers on a regular basis.  Partner to continuously improve the business relationship and inform customers of any new technology relevant to their value context.  Report customer problems or successes to the home office and remain involved at a relevant level to drive improvements

·       Report weekly to home office all expenses, sales forecasts, call reports and itinerary; lost order reports and customer support team reports as required

·       Support the education and training of assigned regional sales representatives and channel partners, enabling channel partners to take on relevant portions of the sales cycle

Qualifications

Knowledge, Skills and Abilities:

·       High level of analytical ability where problems are complex, and the ability to translate complex technical concepts into audience-specific messages to influence all levels of an organization

·       Business and technical acumen, and a focus on continuous learning

·       Customer empathy and an ability to leverage potential customer value (i.e.: ROI, TCO) as the design point for Flow solutions

·       Strong oral and written communication skills

·       Ability to work independently on projects or to involve the organization as needed to achieve customer alignment

·       High level of interpersonal skills to work effectively with others, solicit and apply input

·       Ability to travel with some frequency, occasionally for extended periods of time

Supervisory Responsibility:

Technical or application sales people may report to this position after training is complete

Education and/or Training:

·       BS in Engineering (Mechanical preferred), Sales/Marketing or Business, or equivalent combination of education and experience

·       Training and demonstrated experience in value-selling

·       Familiarity with Flow products/services and competitive offerings

·       Minimum of five (5) years of capital equipment sales experience

·       Minimum two (2) years of experience in a Sales Management position

·       Working knowledge of MS Office suite applications

Additional Information

No Recruiters Please!

Shape Technologies Group and our companies operate as an equal opportunity employer.  Per regulations, any reasonable accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities will be provided.  If you require disability related accommodations, please inform Human Resources.  All personal information that is collected will remain private and confidential. 

 We thank all applicants for their interest; however only those selected for an interview will be contacted