Proactive Sales Representative

  • 1146 85th Ave SE, Tumwater, WA 98501, USA
  • Full-time

Company Description

At Shape Technologies Group (SHAPE) we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic combination of companies including  H20 Jet, Flow International, Dynamic Robotic Solutions (DRS), KMT Waterjet,  AquaDyne, Advanced Pressure Systems (APS), Tech-Con Automation, Aquarese, Projet System and TOPS.  Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE’s offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support.

The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers’ visions into reality.

Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the preeminent advanced process solutions partner handling the highly engineered products of tomorrow.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What it’s Like to Work Here.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What We Offer.

In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, education reimbursement, charitable gift matching and more.

Job Description

General Purpose:

Proactive Sales Representative is responsible for the direct selling of consumables and other aftermarket products and services.  Responsible for generating new business by following lead schedule and promotions provided by management.  Frequent contact with all assigned customers is the baseline. 

Major Duties and Responsibilities:

·         Make outbound sales calls to help recapture lost spare parts customers and grow market share.

·         Produces incremental sales by researching and identifying potential accounts, soliciting existing and new accounts, building rapport, preparing quotations, and accepting orders.

·         Maintain accounts through constant communication via phone and email, verifying and entering account information, and creating repeat business.

·         Develops accounts further by checking customer's buying history; suggesting related and new items; explaining features and benefits.

·         Updates and maintains CRM database with relevant account and contact information.

·         Updates job knowledge by studying new product descriptions; participating in educational opportunities. 

·         Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.

·         Maintain a solid and professional working relationship with existing and new customers.

·         Provide sales and marketing feedback to appropriate personnel (i.e., competitive information to market research, etc.).

·         Works with Aftermarket Manager, Proactive Sales Leader, and Customer Service Team to coordinate best practices, share information, and become engaged member of the Aftermarket Team.

·         NOTE:  Success will be measured by volume of outbound calls, quality of information collected from those calls, and incremental sales generated by those calls

Qualifications

Knowledge, Skills and Abilities:

·         Ability to quickly build rapport with strangers, and understand when to change tactics accordingly.

·         Knowledge of or ability to learn about waterjet products, services, and applications.

·         Ability to transfer that knowledge to customers in an easy to understand format.

·         Confidence to handle rejection professionally, and not personally.

Supervisory Responsibility:

None

Equipment used:

·         Standard office equipment.

Education/Experience and/or Training:

·         Proven ability to make sales and close business transactions via phone.

·         Working knowledge of MS Office suite applications.

Additional Information

No Recruiters Please!

Shape Technologies Group and our companies operate as an equal opportunity employer.  Per regulations, any reasonable accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities will be provided.  If you require disability related accommodations, please inform Human Resources.  All personal information that is collected will remain private and confidential. 

 We thank all applicants for their interest; however only those selected for an interview will be contacted