Inside Sales Representative

  • 23500 64th Ave S, Kent, WA 98032, USA
  • Full-time

Company Description

At Shape Technologies Group (SHAPE) we’re devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic combination of companies including Flow International,  H20 Jet, Dynamic Robotic Solutions (DRS), KMT Waterjet,  AquaDyne, Advanced Pressure Systems (APS), Tech-Con Automation, Aquarese, Projet System and TOPS.  Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE’s offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support.

The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers’ visions into reality.

Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the preeminent advanced process solutions partner handling the highly engineered products of tomorrow.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What it’s Like to Work Here.

We are a team of technology enthusiasts who pride ourselves on constantly raising the industry bar. Our world is fast paced and customer focused. With principles, performance and an authentic passion for results deeply rooted in our daily interactions. We strive to create a trust-based environment where driving results and positive attitudes coexist. We are friendly, respectful, and motivated to deliver strong performance in everything we do.

What We Offer.

In addition to training and career advancement opportunities, we offer competitive salaries and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, education reimbursement, charitable gift matching and more.

Job Description

General Purpose:

Inside Sales Representative is responsible for the direct sell and support of Flow aftermarket products and services within assigned geographic area.  Responsible for generating new business by following up on inbound marketing leads, qualifying their needs, selling appropriate Flow products and services, and developing strong customer satisfaction via phone (inside sales) and web contact.

Major Duties and Responsibilities:

  • Make outbound telesales calls to help recapture AM customers and grow market share.

  • Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.

  • Develops sales opportunities by researching and identifying potential accounts from installation information; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.

  • Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.

  • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.

  • Updates and maintains CRM database with account and contact information.

  • Updates job knowledge by studying new product descriptions; participating in educational opportunities. 

  • Provide sales and marketing feedback to appropriate FLOW personnel (i.e., competitive information to market research, etc.).

  • Works with Regional sales managers and customer care team to meet aftermarket business goals.

Qualifications

Knowledge, Skills and Abilities:

  • Prior Experience with Waterjet strongly preferred

  • Knowledge of or ability to learn waterjet applications.

  • Ability to transfer that knowledge to sales and customer support issues.

Education/Experience and/or Training:

  • BS in Engineering (Mechanical preferred), Sales/Marketing or Business, or equivalent of experience and training that provides required knowledge, skills and abilities.

  • Minimum of six (6) months of capital equipment sales experience or equivalent work experience.

  • Proven ability to close business via phone.

  • Working knowledge of MS Office suite applications.

Additional Information

No Recruiters Please!

Shape Technologies Group and our companies operate as an equal opportunity employer.  Per regulations, any reasonable accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities will be provided.  If you require disability related accommodations, please inform Human Resources.  All personal information that is collected will remain private and confidential. 

 We thank all applicants for their interest; however only those selected for an interview will be contacted