Proactive Sales Representative

  • 635 W 12th St, Baxter Springs, KS 66713, USA
  • Full-time

Company Description

Being a member of the team you are part of a unique group of people who not only love what they do, but love the technology we bring to a wide variety of businesses. Our team is comprised of talented individuals who have purpose, creativity and passion, and we are proud to be recognized leaders in the application of ultrahigh-pressure (UHP) Waterjet technology around the globe. We are committed to the professional growth and personal well-being of our team.

SHAPE Technologies Group and KMT Waterjet Systems located in Baxter Springs, Kansas (near Joplin, MO and a short drive from Pryor, Oklahoma) is a leading innovator and manufacturer of high pressure waterjet technology, with a global network of sales and service. KMT waterjets are sold worldwide with offices in over thirteen countries.  Since 1971, they have served a pivotal role as true pioneers in the manufacturing industry by leading designs of waterjet intensifier pumps and precision cutting heads. 



Job Description

General Purpose:

Proactive Sales Representative is responsible for the direct selling of consumables and other aftermarket products and services.  Responsible for generating new business by following lead schedule and promotions provided by management.  Frequent contact with all assigned customers is the baseline.

Major Duties and Responsibilities:

  • Make outbound sales calls to help recapture lost spare parts customers and grow market share.

  • Produces incremental sales by researching and identifying potential accounts, soliciting existing and new accounts, building rapport, preparing quotations, and accepting orders.

  • Maintain accounts through constant communication via phone and email, verifying and entering account information, and creating repeat business.

  • Develops accounts further by checking customer's buying history; suggesting related and new items; explaining features and benefits.

  • Updates and maintains CRM database with relevant account and contact information.

  • Updates job knowledge by studying new product descriptions; participating in educational opportunities. 

  • Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.

  • Maintain a solid and professional working relationship with existing and new customers.

  • Provide sales and marketing feedback to appropriate personnel (i.e., competitive information to market research, etc.).

  • Works with Aftermarket Manager, Proactive Sales Leader, and Customer Service Team to coordinate best practices, share information, and become engaged member of the Aftermarket Team.

  • NOTE:  Success will be measured by volume of outbound calls, quality of information collected from those calls, and incremental sales generated by those calls.

Knowledge, Skills and Abilities:

  • Ability to quickly build rapport with strangers, and understand when to change tactics accordingly.

  • Knowledge of or ability to learn about waterjet products, services, and applications.

  • Ability to transfer that knowledge customers in an easy to understand format.

  • Confidence to handle rejection professionally, and not personally.

Supervisory Responsibility:


Equipment used:

  • Standard office equipment

Education/Experience and/or Training:

  • Proven ability to make sales and close business transactions via phone.

  • Working knowledge of MS Office suite applications.



Prior sales and cold calling experience

Additional Information

All your information will be kept confidential according to EEO guidelines.