Job Title:    Pharmacy Technician / Prior Authorization

Location:    Richardson, TX 75081

Duration:    3 Months (extendable)

Detailed Job Description

• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
•  Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
• Duties        
• Analyze clinical algorithms and provide decisions regarding PA Requests. Use of online databases and other resources to document appropriate recommendations, clinical decisions and responses.
• Provide ongoing education on the PA Program to healthcare providers and internal partners.
•  Deliver the highest quality customer service to healthcare providers and internal providers in a high paced dedicated PA program.
•  Ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers).
•  Excellent communication skills (oral, written, grammar, listening). PC Windows experience required. Ability to maintain confidentiality.

Shift:

1st shift: 8 AM to 7 PM                      

3rd Shift: 6:00 PM - 2:30 AM           

State Pharmacy Certification