Accounts Payable & Expenses Representative
- Full-time
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Responsible for the day-to-day accounting activities of the business, with a primary focus on Accounts Payable and Expenses.
- Assist with credit card payment processing, troubleshoot online payments through Bill Trust, and apply all payments/credits to the correct customer accounts, either by phone or email.
- Coordinate with the central office for reimbursement requests to vendors & SGS employees for duplicate or overpayments.
- Coordinate the application of unapplied payments together with the Accounts Payable/Accounts Receivable (AP/AR) group at SGS Bogota
- Settle outstanding payments on vendor accounts or COD (payment on delivery) accounts.
- Follow up on inquiries received from SGS businesses and customers related to payments, collections or billing issues.
- Oversee Accounts Payable/Accounts Receivable tasks, including, but not limited to:
- Manage incoming vendor and vendor emails and expenses
- Ensure the quality and confidentiality of customer and company information and actively participate in the updating of the Quality System, especially in relation to best accounting practices.
- Comply with internal standards, policies, and procedures.
- Perform other duties as assigned.
- Build trust by providing timely responses to all queries, whether by phone or email.
- Promote a positive "Yes we can!" attitude and a safe work environment.
- Know and comply with SGS procedures and standards; comply with all QHSE (Quality, Health, Safety and Environment) and HR policies and procedures.
- Build and maintain strong working relationships.
- Adopt and support specific operational improvement activities as communicated by the GBS Team Leader. These projects will be focused on improving quality, efficiency, accreditation, communication and technical development.
- Perform other related duties that may be assigned, either in support of the department's objectives or for your personal or professional training, education, or development, as scheduled by your immediate superior.
- Ensure that the work area at GBS is always kept clean and presentable.
Qualifications
- Bachelor’s degree in Administration, Finance or related careers preferred.
- Minimum experience of 1 year to 2 years.
- Customer service experience preferred.
- Experience in Finance/ Accounting preferred.
- Experience in receiving payments from customers is preferred.
- Experience in account management preferred.
- BOSS system experience.
- Accounts Payable experience.
Required Skills
- Ability to adapt quickly and demonstrate flexibility.
- Strong team player and work ethic.
- Manage tight deadlines.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience in indirect tax transactions (VAT, withholding tax).
- Proactive, professional, innovative, confident in communication and open towards change.
- Excellent customer / stakeholder engagement and interpersonal skills.
- Possess strong sense of teamwork, integrity, self-motivation, positive attitude and initiative.
- Strong verbal and written communication skills.
- Strong analytical, problem solving and decision-making skills.
- Able to work independently in a customer centric orientated environment.
- Ability to deal sensitively with confidential material.
- Hight attention to detail / delivers superior results.
- Works well under pressure and to conflicting deadlines.
- Positive and proactive attitude.
- Thinks Strategically.
- Translates Strategy into Actions.
- Influences Internally & Externally.
- Collaborates Effectively.
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