SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.

-  Organize the resource of team to perform daily operation relevant to inquiries, samples receipt/ dispatch, test reports, debt collection, etc

.- Coordinate with Sales to approach clients (targeting Chinese clients) for generating revenue/ profit- - Support  line supervisor for handling both internal and external complaints relating CS issues and support to reply to clients on time for complaints relating operation

- Propose and review training needs and implement training as plan of team

- Working with lab supervisors for ensuring all job complete ontime to client

- Review all test report before sending them to client

- Undertake any other duties relevant to CS/report of Lab  when deemed as appropriate by Line Supervisor (or higher level)

- University graduation with related background

- At least 3 years experience working in CS of laboratory testing field

-  Good typing and computer skills

- Good communication skill in both Vietnamese and English

- Communication

- Problem Solving

- Development

- Research