Customer Care Executive (Laboratory)

  • Full-time

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • To handle daily sample receiving, registration, sorting & after sales service with client
  • Assist walk in client and incoming call regarding on lab test enquiry including to provide quotation to client
  • Communicate with client on the sample submission & any related issue.
  • Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
  • Direct liase with SGS affiliate for subcon job at oversea.
  • Handle any assigned task by superior.

Qualifications

  • Bachelor’s Degree in Science or any related field.

Additional Information

  • This position does not require travelling.
  • Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia
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