SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. The GBS team in the Philippines provides operational support to international affiliates.

This role involves sample registration into LIMS (Laboratory Information Management System) based on clients’ requests, prepares customer invoices and statements, distribute to clients’ accounts payable contacts. 

• Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.  
• Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution  
• Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.  
• Generates Acknowledgement for Work Order and distributes to clients. 
• Links appropriate price list and sales quotations to work orders. 
• Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production. 
• Generates customer invoices and statements, and distributes to clients’ accounts payable contacts 
• Follows up with clients regarding payment. 
• Accountable for accurate and timely data input. 
• Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.  
• Follow all company health, safety and environmental policies. 
• May be assigned and coordinate special or ad hoc projects as needed. 
• Preferred candidate with experience in SAP
• A minimum of secondary education is required. 
• 3 years of previous experience in data entry related role is required. 
• Previous experience with ISO/IEC 17025 requirements is preferred. 
• Previous experience in administrative (invoicing) related role is preferred. 

• Bachelor’s degree in administration, Secretarial Studies, or similar.
• Advanced proficiency in office tools (Excel, Outlook, PowerPoint, Word).
• Advanced proficiency in Windows-based applications.
• Good command of the English language (B2+)
• Prior experience is preferred:
  • Previous experience in administrative roles.
  • Salesforce experience
  • Linked In experience
  • Strong organizational, and attention-to-detail skills.
  • Ability to work effectively in a team and under pressure.
  • Proactive approach and problem-solving attitude.
  • High level of integrity and sense of responsibility.
  • Effective communication and collaboration skills in remote and multidisciplinary environments.