Customer Service Coordinator

  • Full-time

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle all back-office activities,
  • Ensure daily phone follow up with clients,
  • Prepare, control, register and send out invoices to customers,
  • Provide administrative support to operations activities,
  • Liaise with the laboratory supervisor to coordinate the activities,
  • Support the organization of events such as trainings of externals,
  • Maintain databases,
  • Assist and work on various projects apart from main activities,
  • Ensure appropriate filing and archiving,
  • Ensure the absolute compliance of his actions with the Code of Integrity

Qualifications

  • CFC “Employé de Commerce”
  • 2 years experience
  • Good command of MS Office tools and MS Outlook
  • Fluent in French and German, Italian and/or English are a plus
  • Reliable, flexible and accurate
  • Team oriented
  • Customer focused
  • Good communication skills (oral and written)
  • Scientific knowledge is a plus
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