We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES:

• This role involves sample registration into LIMS (Laboratory Information Management System) based on clients’ requests, prepares customer invoices and statements, distribute to clients’ accounts payable contacts. 

SPECIFIC RESPONSIBILITIES:

• Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.  

• Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution  

• Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.  

• Generates Acknowledgement for Work Order and distributes to clients. 

• Links appropriate price list and sales quotations to work orders. 

• Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production. 

• Generates customer invoices and statements, and distributes to clients’ accounts payable contacts 

• Follows up with clients regarding payment. 

• Accountable for accurate and timely data input. 

• Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.  

• Follow all company health, safety and environmental policies. 

• May be assigned and coordinate special or ad hoc projects as needed. 

PROFILE:

• A minimum of secondary education is required. 

• 3 years of previous experience in data entry related role is required. 

• Previous experience with ISO/IEC 17025 requirements is preferred. 

• Previous experience in administrative (invoicing) related role is preferred. 

REQUIRED SKILLS:

• Full professional proficiency in English. 

• Ability to follow instructions. 

• Able to meet deadlines. 

• Typing speed 70 wpm and 8,000 kph 

• Must be able to read, know and follow work instructions in a safe, accurate and timely manner.  

• Candidates must be proficient in using various types of computer software (Word, Excel & Outlook). 

• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. 

• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition. 

• Ability to work well with others & on one’s own. 

• Proven time management skills and a strong attention to detail. 

• Works well under pressure. 

• Ensures full compliance with the company’s Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.