Customer Relations Manager Europe (Textile Industry)
- Full-time
Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Acquire new customers in bluesign’s current core industries Outdoor and Active Sportswear in the Territory
- Acquire new customers in the new industries Denim, Professional Wear, Promotional Apparel and Footwear in the Territory
- Focus lies on the acquisition of brands and retailers, but also on Garment Manufacturers/Assemblers, Material Manufacturers and Chemical Suppliers.
- Work together with Brand Services to create initiatives that drive customer engagement and retention.
- Market Penetration: Execute targeted market penetration strategies to elevate bluesign’s presence and adoption within the territory.
SPECIFIC RESPONSIBILITIES
- Keeps good relations to Marketing, Brand Services and other divisions / departments
- Manages workload
- Manages personal responsibilities and assignment
- Manages trainings and qualifications individually
Sales:
- Establish the bluesign system and services in the target segments together with the bluesign organization (especially with CRM colleagues, Brand Services team and Marketing team)
- Sales and Market Feedback: Provide regular updates on sales activities, competitor activities, and market trends within the territory.
- Objectives and Budget Achievement: Meet or exceed objectives outlined in the mid-range plan and annual budgets, contributing to the overall growth strategy.
- Standards and Best Practices: Uphold and implement company standards, ensuring quality and consistency in all sales and customer interactions.
Qualifications
- Established and profound network in textile brand world (+10 years brand experience)
- Profound knowledge in textile supply chain (Product Design, Development, Sourcing, Materials, Quality/Sustainability Experience)
- Experience with multi stakeholder initiatives (textile-, NGO’s – and sustainability organizations within the textile supply chain)
- Profound knowledge in textile processing and manufacturing chain
REQUIRED SKILLS
- Selling experience and meeting budget line
- National/International travel experience\
- Excellent people skills and eloquent networker
- Upbeat and enthusiastic attitude
- Organizational skills and high level of independency
- Solution oriented
- Additional language skill of advantage
Additional Information
REPORTING LINE
- To CRM Head Of Sales Europe and Africa, Marco Volpi