SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

As the Performance & Reporting Manager you will be responsible for developing, maintaining, and improving performance management frameworks, operational KPIs, and reporting capabilities (driving process insights as well) for global finance operations.

Main tasks:

• Own the global KPI framework for end-to-end finance processes (R2R, P2P, B2C), ensuring standardized definitions, benchmarks, and methodologies across regions.
• Develop and maintain automated dashboards and performance reports (e.g., SLA, headcount, productivity) using tools like Power BI, Tableau, or Excel.
• Analyze performance data to identify trends, variances, and improvement opportunities, supporting business cases and benefit realization for transformation and CI initiatives.
• Drive standardization of reporting practices across global finance operations and collaborate with IT/data teams to enhance data quality and architecture.
• Lead global performance reporting efforts, coordinating inputs from regional teams, process owners, and analysts, and delivering clear, executive-ready insights.
• Establish and monitor KPIs, ensuring regular updates to senior stakeholders and governance boards, while proactively managing risks.
• Engage and influence stakeholders at all levels, lead and mentor project teams, and foster a culture of continuous improvement and results orientation.

This role is ideal for you, if you have:

• English language at min. B2 level
• A Bachelor's or Master’s degree in Finance, Accounting, Business Analytics, or a related field
• 5–8 years of experience in performance reporting, FP&A, or operational analytics, ideally within SSC or GBS environments
• Strong understanding of global finance operations and E2E processes (R2R, P2P, B2C), including KPI framework design and SLA monitoring
• Proficiency in Excel, Power BI or Tableau, with experience in dashboard development, variance analysis, and data visualization
• Familiarity with ERP and finance systems (e.g., SAP, Oracle), and strong focus on data quality, governance, and reporting accuracy
• Excellent analytical thinking, problem-solving, and collaboration skills, with proven ability to engage and influence global stakeholders
• Ability and willingness to travel up to 30%

Please send your resume in English

Our Offer:

• variety of development opportunities in an international working environment in the rapidly growing company from the SSC sector
• contract of employment 
• 100% remote work with a willingness to travel for business
• full initial training and constant support from the most experienced workers on every step of your career path
• package of additional benefits: co-financing of the Medicover Sport card, Medicover private medical care, group insurance, access to Medicover Benefits cafeteria platform, co-financing of foreign language courses, funding for training and courses, various charity initiatives, Employee Referral Program, Employee Initiatives Program

Działając na podstawie art. 24 ust. 1 ustawy z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz. U. z 2024 r. poz. 928) informujemy, że w SGS Polska Sp. z o.o. oraz w SGS Global Business Services Europe Sp. z o.o. obowiązuje Procedura zgłoszeń wewnętrznych.

Procedura zgłoszeń wewnętrznych jest dostępna na stronie internetowej pod poniższym linkiem:

Procedura zgłoszeń wewnętrznych | SGS Poland