SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

PRIMARY RESPONSIBILITIES

To implement, maintain and assist the further development of a Health, Safety, Environmental and Quality management system that integrates all MAT/MAC site and commercial laboratories as per the industry requirements. Plan and achieve objectives, budgetary targets. Build the assigned safety staff based in various locations and infuse team spirit to achieve the objectives collectively with the National SHEQ Officer.

SPECIFIC RESPONSIBILITIES

• Ensure adherence to company Code of Ethics
• To ensure that company and group policies are implemented in the assigned region, working and objectives are achieved.
• Support the national SHEQ Officer to ensure instructions are completed within the required timeframe
• Ensure that the company’s Quality management Programme is implemented and maintained.
• Quality (Client complaints, data, personnel performance, turnaround, equipment) are recorded and reported.
• Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
• Actively participate /adopt/follow-up of Quality Improvement Projects/Programmes.
• Assess need, organize and perform Internal Audits within the assigned regions in terms of quality systems.
• Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
• Perform any other reasonable tasks as assigned by direct line manager.
• Adhere to all quality and safety requirements of the SGS management system.

SPECIFIC AUTHORITIES

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity Lead, coach and develop a business oriented team.

Key Result Areas

• Establish, implement and maintain SHEQ management system by including Sites, Commercial Laboratories and admin offices.
• Sustain existing accreditations and quality systems
• Supervise and Reduce claims and complaints (external & internal)

• Grade 12
• 6 Years work experience in a Quality testing or production environment
• 2 Years quality management system experience (national and international codes of best practices)
• 5 Years Safety Management system experience
• Advance Microsoft software experience
• Document and report writing experience
• Statistical knowledge will be an advantage
• Environmental experience will be an advantage.

REQUIRED SKILLS

• Outstanding Attention to detail
• Outstanding Quality assurance
• Ensure that all standards are met, that quality of work meets the requirements and that standards are maintained
• Effective planning and organization
• High level of Impact and influence