Billing Officer
- Full-time
Company Description
SGS the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.
Job Description
Primary Responsibilities:
- The billing officer is responsible for accurate and timely invoicing according to the standard policies and best practices, ensuring SGS customer and contract requirements are always adhered to and a high level of service and communication is provided to internal and external customers.
Specific Responsibilities:
- Ensure all sales orders are opened in a timely manner.
- Complies with Internal Control System throughout the billing process.
- Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
- Operate 3rd Party customer web portals.
- Receive, analyse and issue credit note request in line with the approval process.
- Sending, archiving and following up of invoices.
- Monitor open sales orders daily.
- Perform daily duties as outlined by the Billing Team Lead.
- Assist in month end closing and internal/ external audit requirements, providing all required documentation.
- Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
- Reports and escalates any deviation or gaps in the process.
- Ensure completion of deliverables and adherence to timelines.
- Check the data input in the system to ensure accuracy of final bill.
- Issue customer account statements periodically or whenever necessary.
- Send reminders for payments and contact customers when assigned.
- Update accounting records with new payments, balances, customer information etc.
- Follow up on outstanding payments and answer customer queries.
- Monitor all payments and prepare monthly billing reports.
- Manage account balances and resolve inconsistencies.
- Update accounting records with issued invoices, processed payments, new balances, and customer contact information.
- Take on day-to-day administrative functions, as directed by Billing Team Lead.
- Efficient and timely delivery of services.
- Ensure customers are billed correctly for services offered.
- Be compliant to all SGS QHSE and HR policies and procedures.
- At all times, comply with SGS Code of Integrity and Professional Conduct.
Qualifications
- University Degree in Finance/ Accounting (desirable).
- 1-4 years of Experience is required.
- Experience in large volume processing – required.
- Experience in Finance / Accounting – required.
- Experience in billing in multiple entities and currencies – required.
- Experience in billing in multiple business units with multiple profit centers and pricelists – required.
- Knowledge of in-country and international invoicing requirements – required.
- Experience in Oracle Order Management, Accounts Receivable and General Ledger (desirable).
- Passion for customer service and identifies billing as a service.
- Able to adapt quickly and demonstrate flexibility.
- Focus on achieving results, continues improvement and innovation.
Additional Information
- Ability to adapt quickly and demonstrate flexibility.
- Strong team player and work ethic.
- Manage tight deadlines.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience in indirect tax transactions (VAT, withholding tax).
- Proactive, professional, innovative, confident in communication and open towards change.
- Excellent customer / stakeholder engagement and interpersonal skills.
- Possess strong sense of teamwork, integrity, self-motivation, positive attitude and initiative.
- Strong verbal and written communication skills.
- Strong analytical, problem solving and decision-making skills.
- Able to work independently in a customer centric orientated environment.
- Ability to deal sensitively with confidential material.
- Hight attention to detail / delivers superior results.
- Works well under pressure and to conflicting deadlines.
- Positive and proactive attitude.
- Thinks Strategically.
- Translates Strategy into Actions.
- Influences Internally & Externally.
- Collaborates Effectively.
- Willing to work in Alabang, Muntinlupa