We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES

Overseeing sales administrators and prepare sales quotations.

SPECIFIC RESPONSIBILITIES

• Oversee sales administrators.
• Support BDS’s
• Ensure timely creation of quotations and professional submission of all information as requested by clients, ensure follow-up.
• Maintain positive relationships with current and potential clients through timely and professional response to quotation related queries.
• Correspond with and request quotations from subcontracting laboratories for analysis required falling outside Agri Food Laboratory’s scope of capabilities.
• Liaise with technical / operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of new and current business.
• Maintain awareness and understanding of all the company’s services, ensuring that the full range of the company’s services are presented to new and existing clients to maximize sales opportunities.
• Forward potential opportunities to other appropriate Business Lines.

Quality & Health & Safety System

• Adhere to all quality and safety requirements of the SGS management system.
• Actively participate in safety related activities.
• Always wear appropriate protective clothing (where required).
• Adhere to all relevant HSE procedures and protocols.
• Keep workplace and equipment neat and tidy.
• Perform Health and Safety inspections in designated areas
• Report deviations and communicate instructions to improve and maintain the quality system.

Specific Authorities

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

Education

• Technical diploma / degree – Food science or equivalent an advantage
• High level of written and verbal English (preferably bilingual English / Afrikaans)
• Computer literacy in Word, Excel, Outlook

Experience

• Experience in related fields an advantage

Competencies

• Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment.
• Ability to work under own initiative and with a high degree of autonomy.
• Knowledge of IT systems, particularly Microsoft Office applications.
• Excellent interpersonal and communications skills.
• Team player.
• Ability to listen and identify client requirements.
• Service oriented mind set.
• Organization skills.
• Accountability and results driven.