We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

MAIN PURPOSE OF THE JOB

Perform administrative duties to support the maintenance of the quality management system.

RESPONISIBILITIES

General

• Ensure adherence to Standard Operating procedures
• Ensure adherence to company Code of Ethics
• Ensure all duties are performed in accordance with accepted service delivery standards.
• Maintain quality, efficiency and confidentiality of service.
• Liaise with and assist Quality Manager
• Perform any other reasonable tasks as assigned by direct line manager.

Quality System

• Support the Quality Manager with administrative tasks required for the maintenance and implementation of the quality management system
• Periodic maintenance / verification of equipment
• Updating of electronic records on SharePoint
• Updating of quality control charts
• Environmental monitoring
• Training / refresher training of staff on quality procedures
• Generation of system reports
• Adhere to all quality requirements of the SGS management system
• Report deviations and communicate instructions to improve and maintain the quality system.
• Conduct internal audits on the management system
• Compile data for management review

Health & Safety System

• Adhere to all safety requirements of the SGS management system.
• Actively participate in safety related activities
• Always wear appropriate protective clothing
• Adhere to all relevant Health & Safety procedures and protocols
• Keep workplace and equipment neat and tidy

SPECIFIC AUTHORITIES

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
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• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Other specific authorities as indicated on the Agri Food Laboratory Designated Staff List

​​​​​​Education

• National Diploma or equivalent
• Language: Proficiency in English and Afrikaans (Read, write, speak)
• Computer literacy in Word, Excel, Outlook (intermediate level)

Experience

• Administrative experience will be an advantage.
• Knowledge of ISO 17025:2017 will be an advantage

Competencies

• Attention to detail
• To operate pro-actively
• Good interpersonal skills towards colleagues, customers and suppliers.