OPERATIONS EXECUTIVE

  • Full-time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 99,600 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

  • Ensure all recertification sales proposal are prepared and quoted in a timely manner. This is inclusive but does not limited to ISO Scheme, forestry, biofuel and/or Foreign Accreditation medical devices job.
  • To support and ensure renewal audit is carried out minimum 2 months/60 days before the expiry date to allow necessary audit planning, audit execution and re-certification audit decision is carried out in a smooth and orderly manner.
  • To provide support to CERTIQ user (report checking and certificate’s approval status) at each function and level in ensuring BA certification audit programme right from Sales & Marketing (receiving leads) up to issuance of certificate including surveillance and renewal certification cycle process are in orderly manner.     
  • Communicate to the planning section on the KPI status and liaising with the customer directly as well as feedback for continual improvement.
  • Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
  • Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

  • Diploma/bachelor’s degree in any field from recognized university/college.
  • Minimum 2-3 years’ experience in office administration environment, preferably in proposal generation or dealing with statutory body/regulators.  

Additional Information

  • Able to communicate well with all stakeholder, either management, employees and client.

  • Good analytical skills with excellent report generation skills using Microsoft Office application.

  • Able to work independently and to coordinate several activities simultaneously.

  • Tenacious with follow-up.

  • Strong command of English and Bahasa Malaysia (both spoken and written) with good interpersonal and communication skills.

  • Use of independent judgement and creativity applied to resolution of contract issues.

  • Self-starter and able to work under minimum supervision.

  • Team player and dynamic.

  • Demonstrates personal integrity and trustworthiness.

  • Acts quickly and decisively; able to make tough calls.

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