SGS Mozambique, Lda affiliate of SGS (Société Générale de Surveillance, SA), World’s Leading Testing, Inspection and Certification company, recognized as the global benchmark for sustainability, quality, and integrity. With more than 99.600 employees and 2.600 offices and laboratories around the world. Operate in all Mozambique, since 1962, with 3 regional offices in Maputo, Beira and Nacala is looking for Back-Office based in Nacala, and reporting to Minerals Operations Coordinator, under the below terms of reference:

Main Responsibilities and Tasks:

• In coordination with the superior receive nomination from clients, review and respond according to pre-defined channels;
• Provide daily update of customer activities (loading, wagons, trucks and doctors of vegetable oil tanks) etc;
• Confirm client appointments before sending to the operations coordinator;
• Receive the concerns of clients under your supervision and respond to them in order to satisfy their concerns;
• Ensure that data record books are always up to date;
• Carry out a survey of the Division’s purchasing needs and submit it to the hierarchical superior for approval and the competent entities for its follow-up;
• Assist other Back Offices assigned to other Divisions and other Delegations whenever requested;
• Ensure the execution of invoicing in the BOSS computer program under your supervision;
• Ensure monthly inventories of stocks (seals, bottles, fuels, lubricants, etc.);
• Ensure the preparation of progress reports, reception and dispatch of laboratory samples;
• Ensure the classification and filing of all documentation relating to certificates and invoices of clients under your tutelage;
• Ensure that all standards regarding quality, hygiene and safety are observed and respected in the work while carrying out their tasks;
• Immediately report to the supervisor if you detect anomalous actions that jeopardize the quality, hygiene and safety at work;
• Perform any other tasks assigned by the hierarchical supervisor.

Education and Competence:

• 12a. Grade Accountaing qualification is an advantage;
• Excellent oral and written skills in Portuguese (English is an advantage);
• Computer knowledge from a user perspective (Windows, Word, Excel);
• Public Relations course is considered an advantage
• Results orientation;
• Ability to work under pressure.