We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

The Onsite Operations Supervisor is responsible for all activities, operations and staff while onsite.

•    Supervise staff to carry out laboratory analysis according to established methods and meeting Quality Control (QC) standards.  
•    Solve day to day production and process problems within the laboratory.  
•    Schedule workflow through the department so that client deadlines are met; monitor throughput and performance.    
•    Monitor and maintain lab QC standards. Responsible for the quality of all data released by the laboratory while under their supervision.    
•    Attend regular client meetings (daily/weekly) and communicate day to day concerns regarding the laboratory’s performance to the client.    
•    Provide timely updates and feedback on any safety, quality, staff, client or other operational related issues to the Regional Operations Manager    
•    Attend and provide a report for the weekly regional Geochemistry conference call    0
•    In conjunction with the Regional Operations, Technical and QA managers, plan and initiate procedures to ensure the company quality program is preserved and oversee quality audits.    
•    Work in partnership with the Regional Operations Manager and other supervisors to solve client problems to ensure quality and customer satisfaction standards are met.    0
•    Assist Regional Operations Manager in the recruiting of new technical staff for the laboratory as required.    
•    In conjunction with the Regional Operations, train and motivate staff, set goals, review performance and assess training needs, at least once a year.    
•    Plan and initiate procedures and systems necessary to ensure the maintenance and improvement of the company quality program.    
•    Accountable for maintaining production and quality targets and ensuring optimal staff levels to achieve production, quality and financial targets.    
•    In conjunction with the Regional Operations, responsible for designing, co-ordinating and executing training programs that are consistent with management objectives, includes quality system awareness, continuous technical improvement and personnel performance reviews.    
•    Ensuring each person within their responsibility has undergone an orientation and has sufficient knowledge for their safety and health while at work.    
•    Ensuring that each person has sufficient information, resources and materials to do their job safely.    
•    Directly responsible for their area housekeeping and cleanliness on a daily basis.    
•    Accountable for routine and non-routine equipment maintenance, including advising the client on immediate repairs and maintenance requirements.    
•    Directly responsible for ensuring all safety equipment is in place on a daily basis.   
•    Works as part of the production team as required    
•    May be assigned and asked to co-ordinate special or ad hoc projects as needed.   

EDUCATION AND EXPERIENCE

• Education: A post-secondary education (degree and/or diploma) in a Science related program (Chemistry, Geochemistry, Biochemistry, Geology, Mineralogy or Chemical Engineering etc.) is required for the majority of these positions.

• Experience: Minimum 8 years of relevant laboratory work experience required.

• Minimum 3–5 years of previous supervisory experience is required.

• English and French are required

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SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.