We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

The incumbent shall be responsible for:

• Leading and managing all functions related to food inspections, hygiene monitoring through swabbing, food and water sampling and testing.
• Leading and managing all functions related to food label review and Digicomply
• Review inspection and testing reports to ensure they are accurate and according to the standard SGS reporting specifications.
• Train food inspectors on SGS food inspection and sampling Standard Operating Procedures.
• Sales and marketing activities to foster business growth.

                          Main duties and responsibilities:

• Ensure regular and timely updates are made to the client on progress of each job and make sure reporting KPIs and client requirements are met.
• Offer technical advice to clients, line manager and SGS Food inspectors on food inspection and testing requirements and ensuring reporting is done against agreed specifications and national/ international standards/ regulations.
• Manage food clients, reports and standards database and ensure its update.
• Manage all food inspections and subsequent testing of sampled/ client submitted samples.
• Support the sales and marketing team in preparing technical proposals and in sales activities to develop new business in the sector and in the East African Region and maximize division profitability.
• Support finance in debt collection to keep day sales outstanding at a minimum.
• Manage procurement of inspection and sampling tools/ equipment’s and their calibration.
• To ensure that subordinates under your control are adequately trained and competent to carry out day to day activities in a professional manner in line with SGS code of ethics and integrity.
• To ensure that SGS guidelines/ SOPs, ‘SGS Rules For Life’ and client's requirements and specific needs are expeditiously addressed and adhered to, and that professionalism and high standards are consistently maintained during job execution and reporting.
• Sales and marketing activities
• Organize inspection and sampling schedules/travel itineraries and to ensure the inspections, sampling and testing is done as per SGS guidelines, meets client’s requirements and is in accordance to national/ international standards/ regulations; and invoicing as per SGS standards.
• Ensure that reports are drafted timely and accurately upon completion of field work.
• To ensure that subordinates under your control are adequately trained and competent to carry out day to day activities in a professional manner in line with SGS code of ethics and integrity.
• Ensure compliance to health, safety and environment procedures and policies for SGS and client.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Carry out any other assignment as may be advised from time to time.

Qualifications, Experience and Competencies

• University degree in a Food related/ Science Course or equivalent educational background.
• Have good knowledge, skills and experience in the food industry including national and international standards/ regulations.

• Good knowledge of GMP, HACCP and Food Safety Principles.

• Must have successfully completed a recognized HACCP/ISO 22000 or Food Hygiene Training Course.
• Must have successfully completed an approved lead auditor training course.
• Mastery in inspection/ audit processes and ability to coordinate several inspections/ audit activities simultaneously.
• Ability to Maintains contact with industry to maintain technical and operational competitiveness in the marketplace.
• Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) and Operations Information Management Systems.