We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

The incumbent shall be responsible for:

• Leading and managing all functions related to food & hygiene inspections, sampling & testing and digital platforms. 
• Leading and managing all functions related to 2nd and 3rd party food safety and hygiene audits under the hospitality, food service and catering sector.
• Project manager, scheduler, and technical reviewer for the food customized audits in the Customized Audits & Tracking System Rizepoint Mobile Auditor Platform in the East Africa region.
• Sales and marketing activities to foster business growth.

                          Main duties and responsibilities:

• Support audits for HEP clients and maintain a consistent schedule as per the contractual terms of service.
• Coordinate food safety audits and trainings in the hospitality/hotel industry and also technical factory evaluations for food suppliers.
• To ensure label reviews are done as per SGS guidelines and in accordance to national/ international regulations/ client requirements.
• Ensure regular and timely updates are made to the client on progress of each job and make sure reporting KPIs and client requirements are met.
• Supervise all functions related to food Audits, hygiene monitoring sampling through swabbing, food and water sampling and testing; upon request from the client; and verifying that all information provided for the job execution is complete to allow job execution without problems.
• Train food auditors on SGS customized food audits
• Review reports to ensure they are accurate and according to the standard SGS reporting specifications.
• Manage food clients, reports and standards database and ensure its update.
• Support the sales and marketing team in preparing technical proposals and in sales activities to develop new business in the sector and to maximize division profitability.
• Offer technical advice to clients, line manager and SGS Food Audit requirements and ensuring reporting is done against agreed specifications and national/ international standards/ regulations.
• Support finance in debt collection to keep day sales outstanding at a minimum.
• To ensure that subordinates under your control are adequately trained and competent to carry out day to day activities in a professional manner in line with SGS code of ethics and integrity.
• To ensure that SGS guidelines/ SOPs, ‘SGS Rules For Life’ and client's requirements and specific needs are expeditiously addressed and adhered to, and that professionalism and high standards are consistently maintained during job execution and reporting.
• Ensure compliance to health, safety and environment procedures and policies for SGS and client.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Carry out any other assignment as may be advised from time to time.

• University degree in a Food related/ Science Course or equivalent educational background.
• Two years’ experience in Management or supervision role.
• Have good knowledge, skills and experience in the food industry including national and international standards/ regulations.

• Good knowledge of GMP, HACCP and Food Safety Principles.

• Must have successfully completed a recognized HACCP/ISO 22000 or Food Hygiene Training Course.
• Must have successfully completed an approved lead auditor training course.
• Mastery in inspection/ audit processes and ability to coordinate several inspections/ audit activities simultaneously.
• Ability to Maintains contact with industry to maintain technical and operational competitiveness in the marketplace.

Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook) and Operations Information Management Systems