We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world

Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement

• Develop and expand current laboratory capabilities as driven by business need
• Respond to queries raise by customer / business / customer support team within agreed timeframe
• Coordinate investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Review, enhance and update of Working Instruction and Standard Operating Procedures when needed and expand scope of test when business volume is justifiable
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• To perform assessment for review of lab competency
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Assist to prepare technical guidance/ document/ updates for business team.
• Support technical growth and ensure technical alignment in southern and northern region.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Bachelor degree in Chemistry, Biology, Biochemistry, or any science related field from recognized university / college.
• Minimum 2-3 years’ experience in relevant analytical laboratory however fresh graduates with right and positive attitude are acceptable as training will be provided.
• Good personality, independent and a good team player