We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

• The Tier 2 Analyst, HR Technology (Workday) will be a key contributor, starting with implementation and transitioning into steady-state operations.
• The successful candidate will play a utility role on the functional HR team implementing Workday (HCM, Talent Optimization, Compensation, Absence, Reporting & Analytics).
•  S/he will partner with our global implementation team of both SGS and third-party stakeholders to support the design, configuration, testing and deployment of Workday.

Specific Responsibilities  

• As we transition to post go-live operations, all of the experience and learning done through implementation will prepare the successful candidate to deliver Tier 2 Workday services to SGS. Accountabilities will include: Handles support escalations from Tier 1 (local/regional super users). Manages incidents to ensure excellent customer service and quality incident management data for continuous improvement.
• Supports functional analysts with Workday configuration, testing and reporting.
• Supports Workday Services leader with maintenance of documentation and continuous improvement of services.

• An aspiring HR Professional with educational background in Human Resources Management. Some work experience in HR Operations, HR Technology or HR Shared Services is a big plus.
• A lifelong learner with a strong academic background.
• Confident. Not afraid to make mistakes. Understands that feedback is a gift and is essential to learning and growth.
• A person who develops and openly shares individual points of view. Does not need and does not want to follow a script to do the job.
• Possesses strong acumen and interest in technology and business operations
• An aspiring global professional with a great interest in working for a large global enterprise. Humility and appetite to learn and grow are a must
• 0-2+ years total professional experience
• Bachelors Required, HR Management area of study is strongly preferred
• Proficient in English, both written and verbal
• Learning agility and aptitude
• Confidence to communicate with stakeholders globally in English

Hybrid Set Up