SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. It operates a network of over 2,000 offices and laboratories around the world.

Reporting Line

• Direct Line to the Global Head of Corporate Communications
• Dotted line to the Corporate Communications Support Team Manager 

Primary Responsibilities    

• Support the development, implementation and monitoring of the global communications strategy, in-line with the company strategy
• Manage the global communications community, designing, implementing and monitoring engaging programs and activities to support the company strategy, knowledge and foster collaboration among peers
• Identify and implement improvements on processes, methodology and guidelines to ensure stakeholder satisfaction
• Use data in a meaningful way as part of the decision-making process
• Management and oversight of the communications hub of the Intranet 
• Line Management of the Communications Specialist including supporting their personal development

Specific Responsibilities    
Global Internal Communications Support Team

• Support in the development, implementation and monitoring of the SGS global communications strategy
• Report on performance and metrics of global communications and lead the monthly dashboard report for global corporate communications
• Develop, lead and assess Global Communications Specialist tasks & responsibilities, KPIs and progression
• Draft and maintain governance for new communication tools and update existing governance/guidance and policies 
• Manage and maintain the communications hub and other related pages on the SGS Intranet, including analytics and recommendations for improvements
• Maintain and update SGS Group materials on a bi-annual basis
• Build strong relationships with the internal stakeholders to boost collaboration and knowledge sharing
• Onboard new communications community members and develop engaging training, workshops and events to further drive knowledge and understanding
• Identify and share good practices in terms of marketing assets and communications tactics globally 
• Partner with the global functions on their major campaigns to drive engagement internally 
• Prepare, review and publish global staff announcements
• Maintain the list of Country Managing Director’s informing relevant employees of the changes
• Support the Business Communications and Marketing functions and help them navigate and find the appropriate responses or contacts

Profile

• Degree in Communications/Advertising/Marketing/Business, strong project management experience.
• At least 10+ years in communications for an international company, B2B and B2C, including internal communications and employee engagement
• Experienced in conceptualizing and implementing short-term and long-term campaigns
• Strong presentation skills to create and deliver team’s performance analytics
• Strong command of English written and spoken, other languages are a plus

Required Skills

• Good level in Microsoft applications: MS Teams, Stream and SharePoint
• Good level on Microsoft Office tools including PowerPoint, Excel and Word
• Demonstrates personal integrity
• Expertise in Corporate Communications
• Excellent communication skills across diverse audiences in written, oral, and presentation formats
• Strong decision-making skills, common sense, the ability to solve problems quickly and effectively
• Experience working in a multi-cultural, international organization, where a high level of English proficiency (written and oral) is required to communicate with colleagues and stakeholders
• Acts quickly and decisively, able to make tough calls
• Customer-focused and delivery-oriented
• Strong organizational and prioritization skills – able to be flexible when the needs of the business change
   

• Office location is in Alabang, Muntinlupa City, Philippines
• Hybrid mode work arrangement (with 1 - 2 times a week reporting onsite)