Operations Supervisor

  • Full-time

Company Description

We are SGS. The world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Our Company operates on a 24/7 basis. The position requires to work on rotating shifts ranging from 8 - 12 hours in length on a schedule of days, afternoons, nights and weekends. 
  • This position requires you to have a valid driver’s license along with a vehicle to transport samples. 

This position is expected to direct, plan, organize and motivate staff in the performance of their responsibilities and functions. Ensure Operational targets and customer expectation are met in timely and efficient manner, while observing corporate quality, environmental and health and safety requirements.

1.    Accountable for the delivery of data to achieve client satisfaction by maintaining production and specified turnaround targets.

  • Monitors production and ensures optimum staff levels/shifts to achieve standards for production, quality and financial performance.  Monitors throughput and performance.
  • Manages supplies to achieve optimum production and cost effectiveness.
  • Monitors and reports weekly production status. Maintains production targets and takes proactive measures to sustain these targets.
  • Provide authoritative opinions in their area of expertise and finds new and innovative ways of improving production efficiencies.
  • Works toward continuous improvement in production and efficiency, delivery of quality data promptly, adhering to predetermined schedules.
  • Responsible for managing production by providing client services and internal operations with scheduling of sample analysis and accurate information on completion dates to meet client satisfaction.
  • Review results for accuracy prior to release to customers

2.    Complies and ensures that all work follows Quality systems and that quality targets are maintained.

  • Accountable for ensuring that the quality of data, current methodologies and the execution of the methods are in compliance with the current accreditation under ISO 9001.
  • Accountable for familiarizing oneself with the Quality Manual and ensuring appropriate documentation is current and reliable.
  • Coordinate H&S activities assigned for the location
  • Visiting work sites to evaluate field staff for compliance to SOP’s and H&S regulations.

Qualifications

  • Education: Diploma in a related discipline or equivalent experience; preference in a science field
  • Experience: Over 3 years of previous experience in Agriculture or a related field.
  • Previous supervisory in a union environment an asset
  • Specific technical skills: 
  • Must be able to read, understand and follow work instructions in a safe, accurate and timely manner. 
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.  
  • Detail orientated and has the ability to take accurate notes.
  • Candidates must be proficient in using various type of computer software (Word, Excel, etc.).
  • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
  • Demonstrates excellent verbal and written communication skills including grammar and composition.
  • Ability to work well with others & independently. 
  • Proven time management skills and a strong attention to detail.
  • Works well under pressure.
  • Extended hours may be required from time to time.
  • Possess and maintains a valid driver’s license.
  • Travel to other SGS locations may be required from time to time.
  • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies.

Additional Information

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

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