Customer Care Representative (12 months contract)
- Contract
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Provide the highest quality service to customers in a timely manner to maintain client satisfaction and maximize profit
Build and proactively manage trust relationships with customer
To plan, organize and follow up on day to day business enquiries
- To manage, monitor and develop additional business activities of Key Accounts
Qualifications
Commercial and/or technical diploma/degree in customer care. Experience in related food / chemical field is an advantage.
A minimum of 2 years of operational experience in the related chemical field/customer care.
- Fluent in English and local language, high level of written and verbal in English.