SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

The Telemarketing Specialist generates leads utilizing an open-ended questioning approach. They cultivate new business leads within the clients in service and product industries within target verticals. They confirm customer needs, including industry recognized training and certification, ISO standards and other complimentary schemes and generates lead target and qualifies needs for warm turnover to the sales team. 

• This is a temporary assignment
• Achieves lead goals within a defined vertical sector. 
• Assists in developing and implementing agreed upon marketing plan which will meet both personal and business goals by expanding customer base in the assigned verticals. 
• Uses system tools to effectiveness in lead generation.
• Makes recommendations to allow further engage prospects and clients on the various solutions the company offers to solve their business issues. 
• Maintains accurate records of prospecting activities including calls, emails, and follow-up activities within the assigned product sector. 
• Gathers and submits detailed business information for advancing the lead to an opportunity. 
• Maintains effective working team relationships with all support departments. 
• Assists in the implementation of company marketing plans. 
• At all times, adopts safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures. 
• At all times, complies with SGS Code of Integrity and Professional Conduct.
• Adheres to internal standards, policies and procedures.
• Performs other duties as assigned

• 1-2 years’ experience in customer service, marketing support or other direct client facing  experience

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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