SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.

• Prepare or design project proposals, quotations and agreements for customer
• Handle client enquiries
• Interact and communicate with customers on laboratory services (e.g. testing procedures, regulatory requirements, project proposals, job status, preliminary testing result reporting and result interpretation etc.)
• Maintain good relationship with the customers
• Communicate with laboratory staff on special sample handling and test requirements etc, to ensure projects proceed in satisfactory manner
• Assist frontlines and other BUs in the generation of publicity materials
• Ensure quality & accuracy of his/her work
• Handle ad-hoc tasks from team leader
• Subject to business needs, occasional travel to China and overseas may be required

• High Diploma / Associate Degree or equivalent in Customer Service
• 3 years or above experience in customer services, testing field
• Active, responsible, able to work independently
• Good communication skills
• Good command of English, Mandarin, Microsoft Skills
• Project management skill

• 5-day Work Week                                                
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training                                  
• Education and Training Subsidies
• Free shuttle
• Employee Assistance Program (EAP)
• Staff Activities