SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

As the Global Key Account Manager, you will ensure the successful implementation and delivery of agreed client projects on a global basis in line with the agreed client plan and ensure that contractual obligations are fulfilled. Additionally, you will identify new revenue opportunities within existing clients and manage the contract renewal process. 

• Work with International Sales Managers (ISM) on pre-contract sales negotiations/presentations.
• Become the clients’ focal point for SGS services post-contract award and work to the agreed client plan.
• Develop and deploy global cooperative agreements within the SGS network.
• Monitor and manage global contract performance, including supervision of both audit delivery and back-office activities run by the managing affiliate and delivery affiliates using the support of Global Key Account Administrators (GKAA).
• In liaison with GKAA, monitor the performance of SGS regarding client-specific KPIs.
• Identify risks with respect to poor performance/client expectations 
• Manage commercial aspects of the contract, including profit maintenance and business development opportunities. 
• Seek out and drive business development opportunities with nominated clients.  Define a plan for how new revenue opportunities will be developed within each client and agree with internal stakeholders.
• Communicate via GKAAs with auditors (via affiliates) regarding program announcements, procedures, etc, and coordinate any auditor training as agreed upon between SGS and client.
• Supervise and monitor the GKAA’s and assist with issues.
• Report to the client's Senior Management at set intervals on the performance and results of the activities.
• Achieve sales targets/client retention targets set by Global Head International Sales & Accounts.

• Bachelor's degree in a Business related program.
• Minimum of 2 years experience in a project/contract management.
• Experience in sales in a consulting/auditing environment.
• Strong leadership skills and previous experience in supervising and managing teams.
• Must be able to read, understand and follow work instructions in a safe, accurate, and timely manner.
• Ability to work extended hours from time to time, at times of peak demand in their contract portfolio.
• Hold a full driver’s license.
• Hold a full passport and be willing to travel
• Have a “can do” positive attitude and inspire fellow co-workers

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability

All your information will be kept confidential according to EEO guidelines.