SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Our Connectivity and Products (C&P) business unit helps our clients to deliver safe, accessible, high-quality goods and services in stores and online, ensure secure connectivity, reduce risk, and build consumer trust. 

PRIMARY RESPONSIBILITIES

• A member of the Global IT Infrastructure & Services Team, the selected candidate will be part of a team of IT specialists in charge of managing the company’s global IT Data Center operating 24x7 hosting  business critical applications used by SGS affiliates worldwide.

• Technologies used:

­    Database technologies:  Oracle Database Server, Microsoft SQL Server, PostgreSQL

­    Enterprise Server OS: Microsoft Windows Server, Linux systems

­    Storage Solutions:  NetApp

­    Virtualization:  VMWare vSphere, Citrix XenApp

­    Web Application Services:  Oracle Weblogic, Oracle iAS, TomCat, Microsoft IIS, JBoss

­    Enterprise Monitoring Tools:  Nagios, VMWare Operations Manager, Oracle Enterprise Manager Cloud Control

­    Backup Solution:  Commvault

­    Cloud:  Amazon Web Services; Azure

REPORTING LINE

Data Center Supervisor-GVA

SPECIFIC RESPONSIBILITIES

• Working in shifts covering 24x7 global IT operation
• Perform Database provisioning, setup, configuration, patch deployments  and upgrades
• Database maintenance (storage, reorganization, backups)
• Backup and Recovery using RMAN and MSSQL Native backup
• Experience with Oracle Real Application Clusters and Automatic Storage Management
• Experience with Windows and MSSQL Clustering
• Performance tuning and optimization
• Security and resource management
• Perform systems monitoring & troubleshooting
• Systems performance analysis
• Proactive and corrective actions
• Management of data backup procedures
• Define & maintain operational procedures
• Follow change management procedures
• Develop system management utilities
• Deploy new releases of the application
• Work with the infrastructure and development teams (Geneva and Manila based)
• Complies with relevant Management Systems

PROFILE

• Degree in computer science or related field. Exceptional candidates will be considered in the absence of a degree.
• Oracle Certification an advantage

• Responsible & responsive; open minded, flexible, support minded, stress resistant, tenacious, dedicated, quality & objective driven
• Enjoy sharing knowledge & experience with others
• Enjoy working in a team

• Can take initiative

REQUIRED SKILLS

Experience/Technical Knowledge

• At least 3 years practical experience in running complex IT infrastructures
• Experience in working in a multinational environment
• Hardware:

§  X86_64 server architectures (Intel, AMD)

§  Network technologies and architecture

• Software:

§  Solid working experience in Oracle Database technologies

§  Proven expertise on Microsoft and/or Linux operating system environment

§  Working knowledge on either of the following web server technologies:

­    Oracle Weblogic and IAS,

­    Tomcat

­    JBoss

§  Knowledgeable on server virtualization technologies such as VMWare

§  Preferably with working experience on storage solutions such as NetApp, and backup solutions such as Commvault

• Networking:

o    Practical experience in using TCP/IP, DNS, DHCP, proxies, firewalls

• Cloud:

§  Preferably with work experiences in managing and supporting systems, applications, and/or network in Amazon Web Services or Azure cloud platform

      In addition, some or all of the following skills would constitute an advantage:

§  Oracle PL/SQL scripting

§  Shell scripting

Relationships

• Work closely with team members
• Work closely with the helpdesk, network and development team to identify areas for improvements (infrastructure, application performance)
• IT management team: to help improve the service.
• Business: regular contacts with management team, country’s IT teams and end-users
• Work as project member on global infrastructure projects

Languages

• English