SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Primary Responsibilities:

The Operations Manager is responsible for the direct management of all aspects of site operations for the Fairfield facility including Hardlines, Softlines, Chemistry, and others. The Operations Manager role is to implement the right processes and practices across the organization. The specific duties include formulating strategies, improving performance, procurement, and securing the necessary resources. This is a management role requiring knowledge of Hardlines, Softlines, Chemistry, and others products and product testing. This role also requires prior P&L management experience.  

Specifically, these responsibilities are to:

• Plan, direct and coordinate the day-to-day operations of providing testing services to the appropriate industry regulations.
• Successful implementation of business management principles, organizational structure, workflow, and operating procedures
• Managing engineers, technicians, account managers and customer service teams
• Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures.
• Developing and maintaining site accreditations
• Procurement of test equipment and lab development
• Work closely with the Sales Director and sales team to develop and execute sales strategies to expand the market.

Profile of the position (Requirements & Qualifications):

• Bachelor of Science degree, or 10+ years of equivalent experience
• An MBA is a plus.
• In-depth knowledge of Hardlines, Softlines, Chemistry, and others products and performance/regulatory requirements
• Prior sales experience is a plus.
• Able to travel outside the US.
• Up to 20% travel may be required.
• This is not a remote position.

Skills/Competencies:

• Excellent interpersonal and communication skills, good team spirit and adaptability.
• Ability to communicate effectively with SGS personnel and clients outside the US
• High level of accuracy and good presentation skills.
• Able to work effectively leading the operations.
• Ability to supervise/mentor staff.
• Ability to prioritise workload and meet deadlines.
• Ability to work in a fast paced and dynamic environment, able to deal with ambiguity.
• Ability to work on multiple tasks at the same time and prioritize them accordingly.
• Knowledge of US and Canada Electrical safety standards
• Ability to interpret specifications to satisfy customer requirements.

Pay Range: $118,000-$157,400/ year

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.