Senior Product Designer - Loyalty

  • Full-time

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

We’re looking for people who thrive in dynamic teams, appreciate progressive industries, and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Job Description

The Team

The Design Team at SEEK is made up of 60+ professionals including UX and Product design, Visual design, Research, Design Systems, Specialisms and Operations. We are distributed primarily across Australia, Malaysia, and Hong Kong. Our vision is "We create personalised, simple and beautiful job and talent seeking experiences by cultivating a company-wide culture that empowers everyone with human-centred design practices."

About The Role

As a Senior Product Designer, this role joins the Hirer Loyalty team. Working within multi-functional squads, you build innovative solutions for products through your knowledge of interaction design, research, insights as well as prototypes and development. The role will be solving design problems ‘at scale’ as we globalise our platforms, spanning 8 countries across Asia-Pacific!

Responsibilities

  • Leads all UX activities within their assigned squad, from research through to ideation to execution
  • Advocates for the user and conducts regular research that delivers actionable insights for their squad
  • Pairs closely with the Product Manager, Tech Lead and other designers to shape product ideas, understand problems and trade-offs and reach agreed solutions
  • Understands outcomes and success metrics, and continuously iterates on solutions where required
  • Regularly prepares and communicates insights, issues, and solutions with persuasive storytelling for customers/partners
  • Coaches, mentors and grows others in the team
  • Uses and contributes to our Design System, crafting scalable and reusable UI components and interaction patterns for across brands

Qualifications

We are looking for a passionate and curious designer experience working end to end across the design cycle. You are very strong on researching and being able to work in an area which is greenfield and developing.

  • Experience mapping and interaction design and undertaking research with users
  • Experience with wireframing and prototyping tools to demonstrate your design approach and vision
  • Applying design Thinking techniques, especially workshop facilitation to guide scope and ideation
  • Proven ability to transform customer insights into beautiful and effortless experiences
  • Strong stakeholder management skills to take them along the journey and balance business/tech/customer needs
  • Experience working on online marketplaces, including complex search needs, is highly regarded
  • Experience with Information Architecture and designing for navigation systems
  • Work with design systems and producing visual design and screen layouts
  • Strong written, verbal and visual communication skills to work in and with other distributed teams

Additional Information

Perks and benefits

At SEEK we offer:

  • Support of flexible working, including a mix of office and work from home days depending on your role.
  • The opportunity to work from anywhere for up to 4 weeks per financial year
  • Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

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