Waiter / Waitress
- Full-time
Company Description
- ABOUT US
SEA Ventures Company is a business accelerator and incubator that strives to unlock and invest in human potential. We work on building the entrepreneurship ecosystem by implementing the best practices locally and globally along with our strategic partners.
- OUR VISION
Develop highly skilled entrepreneurial leaders whose ventures will develop their countries to a brighter sustainable future.
- OUR MISSION
We are committed to accelerating entrepreneurs' career and business success.
Job Description
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Inform customers about the day’s specials
- Take customer orders and delivering food and beverages
- Serve food and drink orders
- Communicate order details to the Kitchen Staff
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Prepare tables by setting up linens, silverware and glasses
- Up-sell additional products when appropriate
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Deliver checks and collect bill payments
- Check that customers are satisfied with their meal
- Administer change to tables if needed
- Follow all relevant health department regulations
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
- Provide excellent customer service to guests
- Additional maybe given as needed when needed
Qualifications
- Ability to work afterhours as required
- Ability to work on weekends as required
- Ability to travel as required
- Proven work experience as a Waiter or Waitress
- Ability to focus on all areas (pay attention to details)
- Being energetic and proactive
- Remain well-groomed at all times
- Hands-on experience with cash register and ordering information system (e.g. POS softwires)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts / flexible work hours
- Endurance to walk and stand for long hours
- Ability to remain calm and professional with difficult customers