Logistics Claim Settlement Staff

  • Contract

Company Description

  • Contract Period: 1 yr.
  • Pay Rate: $24.20/hr
  • Work Schedule: 8:30 AM–5:30 PM (M-F)
  • Work Location : Plano, TX

Job Description

  • Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
  • Collaborate with our Recovery Team to report claim approvals and pending payments.
  • Review essential claim documentation to confirm payment accuracy (AP).
  • Communicate with carriers/3PL’s to confirm payment details.
  • Audit/Manage contracts and tariffs in regards to process payments in the Cello system.
  • Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
  • Investigate and diagnose potential errors preventing payment processing
  • Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
  • Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
  • Track and submit approval requests for aging claim offsets against carrier invoices.
  • Perform ad-hoc reporting or other job-related duties, as required.

Qualifications

 

  • Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
  • 3-5 years of Accounting/Finance experience preferred
  • 1+ years of freight claims processing
  • Excellent verbal and written communication skills
  • Strong critical thinking and creative problem-solving skills
  • Flexibility to work in a fast-paced, team-oriented environment
  • Superior attention to detail, organization, cross-group collaboration, and project management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

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