Contract Period: 1 year

Work Location: Santa Ana, CA

Pay: Sr. Staff ~$34/hr. & Manager ~$40/hr. (DOE)

Level: Sr. Staff (More than 5 years of experience in a related field) 

         Manager (More than 9 years of experience in a related field)

Bilingual (Korean) required

• Ensure optimal chassis allocation and utilization across all operational locations to support seamless logistics performance.

• Manage the development and delivery of detailed weekly reports on chassis operations, highlighting key performance indicators (KPIs) to track efficiency, identify trends, and support data-driven decision-making.

• Monitor private chassis usage by motor carriers to ensure compliance with allocation guidelines and contractual terms.
• Act as the primary point of contact with DCLI to coordinate daily chassis releases, resolve issues raised by truckers, and manage damage claims effectively.
• Oversee the review and validation of Proof of Possession (PoP) and split Letters of Authorization (LOAs) using Blackberry devices and geofencing technology to ensure accurate tracking and compliance.
• Review and auditing of chassis-related invoices and ensure proper documentation and alignment with contracts.
• Identify, review, and report misuse cases, ensuring timely notification and submission for approval in accordance with company policies.
• Provide customers with weekly market analysis reports, offering insights into trends, risks, and opportunities impacting the chassis and logistics landscape.
• Deliver comprehensive weekly updates on union activities, terminal operations, carrier performance, and developments affecting both international and domestic logistics.
• Review contract amendments and evaluate spot contracts—including mini-bidding and ODCY agreements—to ensure competitiveness and alignment with operational needs.
• Engage with carriers to assess performance, provide constructive feedback, and implement initiatives that drive efficiency and service improvements.

• 5~8+ years of Freight Forwarding operation or transportation/ logistics related relevant experience
• Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
• Bachelor’s Degree preferred, High school GED required
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
• Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
• Excellent problem-solving skills
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Experience in supervising team members with effective leadership
• TMS and WMS system experience preferred
• Ability to travel up to 10% in US and international

All your information will be kept confidential according to EEO guidelines.