Design & Communications Coordinator

  • Contract
  • Compensation: KES 540000 - KES 660000 - yearly

Company Description

Founded in 1999 by two brothers with a bold idea that good data can do great things, SALIX Data has grown into a trusted global partner serving more than 2,500 clients worldwide. Operating at the intersection of precision and purpose, we deliver Business Process Outsourcing, Forensic Collection, E-Discovery Processing, Cybersecurity, and Workflow Automation services, stepping in when the stakes are high and accuracy cannot be compromised. What truly distinguishes us is not just our technology, but our people. We do not hire to fill seats; we seek thinkers and builders who question, improve, and take ownership. By placing the right people in the right seats, we create the conditions where excellence follows naturally. Here, ideas are valued, growth is intentional, and roles are platforms for meaningful contribution rather than rigid boxes. The work is real, the expectations are high, and the impact is visible. SALIX stands for Service, Achievement, Leadership, Integrity, and eXpertise, principles that guide how we serve our clients and how we show up for one another every day.

We are looking for a Design & Communications Coordinator to support our Senior Designers in delivering exceptional interior design projects. This role is ideal for someone with experience in the interior design industry who enjoys working in a creative, fast-paced, and collaborative environment.

The successful candidate will help coordinate projects, manage client and vendor communication, and ensure smooth execution of design work from the initial client inquiry through installation.

This is a great opportunity to work alongside experienced designers and contribute to creating spaces that are both beautiful and meaningful.

    Job Description

    Project & Client Coordination

    • Manage all phases of the client journey from initial inquiry through project installation.
    • Onboard new clients and manage expectations regarding timelines, scope, and deliverables.
    • Send, track, and maintain Master Service Agreements (MSAs) and Statements of Work (SOWs).
    • Coordinate design presentations, approvals, and installation schedules.
    • Prepare client and vendor meeting agendas.
    • Facilitate purchase orders and project proposals.
    • Track orders and shipments with vendors and maintain accurate order records.
    • Prepare installation checklists and support project installations.
    • Provide expediting reports to the design team and clients.
    • Manage installations in coordination with receiving warehouses, vendors, and trades.
    • Resolve product claims, repairs, and replacement follow-ups.
    • Send post-project follow-ups to clients including surveys and review requests.

    Systems & Process Management

    • Maintain project management and documentation systems such as Monday.com, Studio Designer, and Dropbox.
    • Continuously improve systems and processes to increase efficiency and streamline workflows.
    • Organize and maintain client files and documentation within Dropbox.

    Team & Office Coordination

    • Support Senior Designers with team organization and administrative coordination.
    • Prepare for and facilitate weekly team meetings.
    • Manage new leads and project pipeline, including scheduling introductory calls and consultations.
    • Maintain the team calendar, scheduling meetings and sending reminders to clients, vendors, and designers.
    • Ensure the office environment remains organized, productive, and welcoming, including managing supplies and provisions.

    Vendor & Partner Management

    • Maintain relationships with vendors, tradespeople, and suppliers.
    • Identify and onboard new vendors aligned with the company’s design vision.
    • Collect and maintain W9 forms and proof of insurance for new trades.
    • Schedule vendor meetings and coordinate participation in trade events such as High Point Market.

    Financial Coordination

    • Support Senior Designers with financial tracking and communication.
    • Liaise with the bookkeeper on weekly reconciliation updates.
    • Manage Accounts Payable (AP) and Accounts Receivable (AR) processes.
    • Communicate with clients regarding outstanding payments when necessary.

    Qualifications

    Qualifications & Experience

    • 2–3 years of experience in the interior design industry or a related field.
    • Experience coordinating design projects, vendors, and client communications.
    • Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel.
    • Experience using Monday.com and Studio Designer is preferred.

    Key Skills & Attributes

    • The ideal candidate will demonstrate:
    • A strong appreciation for beauty, aesthetics, and design
    • Exceptional organizational and detail-oriented skills
    • Strong written and verbal communication abilities
    • Professional and confident client relationship management
    • Ability to thrive in a fast-paced, creative team environment

    Proactive problem-solving skills

    • Excellent time management and prioritization abilities
    • A team-oriented mindset with a client-first approach
    • Initiative, reliability, and strong work ethic

    Additional Information

    SALIX DATA is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

    To join us on this incredible journey, kindly submit your resume and cover letter highlighting your interest in the position and showcasing your relevant qualifications. 

    Applications will be considered on a rolling basis. Please note that only shortlisted candidates will be contacted. 

    We eagerly anticipate receiving your applications and embarking on this rewarding journey together, making a difference as we make the data meaningful.