SALIX is an award winning small business that works with some of the largest companies in the world to address key data challenges.  Started in 1999 by two brothers, SALIX has grown to have over 2,500 customers and a wide range of technical services that include Business Process Outsourcing, Forensic Collection, E-Discovery Processing, and Cyber Security.  SALIX processors are treated as part of the team and are expected to provide insight and innovative ideas to the challenges that our customers are experiencing. The right candidate’s talents will be fully utilized and they will gain real-world experience in working for a growing, entrepreneurial company.

SALIX is a family owned business headquartered in Cincinnati, with operations in India and Kenya. The average employee has been with SALIX for 8 years. At SALIX, we are committed to engaging and retaining top-notch professionals who in return helps us meet/surpass our client expectations, while we help them accelerate their careers. 

• Ensure resource availability and allocation
• Coordinate internal resources and third parties for the flawless execution of projects.
• Setting goals for performance and deadlines in ways that comply with company’s plans and vision.
• Organizing workflow and ensuring that associates understand their duties or delegated tasks.
• Monitoring associates’ productivity, Prepare and submit performance reports and provide constructive feedback and coaching, orienting, and training associates; developing personal growth opportunities.
• Maintain time-keeping, ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
• Pass on information from upper management to associates and vice versa
• Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
• Provides quality service by enforcing quality and customer service standards.
• Ensure that all projects are delivered on-time, within scope and within budget
• Measure project performance using appropriate systems, tools and techniques
• Create and maintain comprehensive project documentation.
•  Occasionally meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short- and long-term goals
• Team motivation and participate in appraisal processes
• Use and continually develop leadership skills
• Data entry
• And any other duties assigned

A successful candidate for this position will be:

• Detail Oriented – achieve thoroughness and accuracy when accomplishing a task.
• Positive Attitude – the culture at SALIX is very collaborative and we strive to provide an enjoyable work environment.  We look for people that will enhance our culture.
• Passion for learning and implementing new technologies
• Willingness to think proactively and anticipate future needs
• Proven ability to solve complex problems methodically
• Minimum 1 years relevant experience

• Proven experience as supervisor or relevant role
• Decision-Making Skills
• Ability to manage and lead a team
• Outstanding communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good, Strong working knowledge of MS Office
• Solid organizational skills including attention to detail and multi-tasking skills
• Project Management Certifications in PMP or Prince2 or both. 
• A Diploma or degree in Forensic Science (one in Forensic Science is an added advantage)
• A Diploma or degree in Project Management (one in Project Management is an added advantage)

Below are the core values that we espouse at SALIX.

1. SERVICE: We committed to creating an environment where our organization SERVES our customers, our community, and our employees by proactively understanding and meeting their needs.

2. ACHIEVEMENT: We are committed to ACHIEVING sustained growth and profitability for the company, providing opportunities to ACHIEVE personal and professional growth for our people, and ACHIEVE promised results for our customers.

3. LEADERSHIP: We are committed to being a LEADER in technology, service, and solutions for our customers. SALIX is committed to mentoring and growing leaders from within.

4. INTEGRITY: Our overall goal is to honor God in how we treat people and how the company creates and executes its strategies. INTEGRITY means that we strive to do what is right, good, and fair. We are committed to exceeding client’s expectations with world-class service and the highest level of integrity and professionalism.

5. EXPERTISE: We are committed to being EXPERTS in the areas that we serve our customers. We will provide our employees with the necessary training and support to develop the EXPERTISE needed to deliver for our customers.

We believe our employees are the core assets to the company. We believe that an investment towards them and their future guarantees better service to our clients.

We are an equal opportunity employer. We value and appreciate diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Applications deadline is Monday, 12th Sept 2022. Only shortlisted Candidates will be contacted.